Implementation Project Manager

🕒 Setembro 18

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👷‍♀️ Gerente de Projetos

👻 Score fantasma 11%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Verisma

Verisma

1001 - 5000 funcionários

Fundada em 2002

🏥 Saúde

☁️ SaaS

📋 Conformidade

Healthcare • SaaS • Compliance

A Verisma é uma empresa de tecnologia em saúde que oferece software e serviços baseados em nuvem para ajudar organizações de saúde a gerenciar, trocar e liberar informações clínicas e administrativas de forma segura. Suas soluções são focadas na automação de fluxos de trabalho de registros, garantindo conformidade regulatória e possibilitando a troca segura de dados entre prestadores e parceiros.

Descrição

• Manage clients during onboarding from end-to-end and escalate issues to management • Work with multiple departments to execute all facets of onboarding new clients • Develop implementation processes and Standard Operating Procedures • Manage handoff from Sales to Implementation to Operations • Review sales sheets and analyze data to determine and communicate timelines • Establish implementation timelines with Sales, Operations, and clients • Track and report implementation status • Conduct client and implementation surveys for feedback • Develop, communicate, and distribute client-specific Statements of Work • Coordinate day-to-day operational aspects of client onboarding and ensure project deliverables meet timelines and contract goals • Create EMR training guides with hands-on walkthroughs for the Operations Team • Coordinate and lead client calls with weekly updates • Anticipate upcoming assignments and projects and schedule them with senior leadership • Support and mentor implementation team members • Assess workflows through client data and reporting analysis • Troubleshoot technical difficulties and support the Implementation team • Work directly with senior leadership and key operational management • Protect sensitive data • Support automation and software integration initiatives • Promote Verisma company values • Perform other duties as assigned to ensure effective department and company operation

🎯 Requisitos

• Bachelor's degree in Healthcare Technology, Business Management, or other related field preferred • 5+ years experience in the healthcare or related field • 2+ years experience in management or supervisory experience • Extensive knowledge of commonly used concepts, practices, and procedures within the Release of Information industry and the Health Information Management industry • EHR (e.g. Athena, eCW, NextGen, Allscripts, GE Centricity, EPIC, Cerner, Meditech, EDM, etc.) and/or clinical experience preferred • Excellent interpersonal skills, especially when dealing with clients, senior executives, sales teams, and business partners • Proven ability using data and analytics to inform and influence decision-making • Valid driver's license with a safe driving history • Ability to travel to assigned accounts, up to 50%, as needed

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