Head of Engineering Services

🕒 Outubro 21

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $135.000 - $265.000 / ano

⏰ Tempo Integral

🔴 Especialista

👮‍♀️ Gerente de Engenharia de Software

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Verista, Inc.

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

💼 Consultoria

🏭 Manufatura

🍽️ Alimentos e Bebidas

Consulting • Manufacturing • Food & Beverage

A Verista, Inc. é uma provedora de serviços especializada em soluções para os setores de ciências biológicas, biotecnologia, farmacêutico e dispositivos médicos. Eles oferecem expertise em áreas como comissionamento, qualificação e validação, integração de visão e sistemas, soluções tecnológicas, análise e estratégia de dados, cibersegurança, transformação digital, conformidade regulatória e gestão de infraestrutura. A Verista se destaca na prestação de serviços gerenciados, gestão de programas e projetos, e estratégia digital para garantir qualidade e conformidade ao longo do ciclo de vida do produto. Seu foco em engajamento personalizado e comunicação eficaz faz deles um parceiro preferido entre as principais empresas de ciências biológicas em todo o mundo.

Descrição

• Own and lead one of Verista’s core service lines across engineering, commercial, manufacturing, and OT automation • Define service line offerings and ensure adequate Delivery Director SME coverage • Own and align the go-to-market strategy with Client Services, Delivery, Sales, Marketing, and ELT • Define and manage annual service-line P&L, revenue growth targets, margin, and EBITDA • Co-own strategic account management planning and expand services in key accounts • Directly manage Delivery Directors supporting service-line growth and execution • Execute technical project work as a subject matter expert, project leader, and/or project/program manager • Lead day-to-day project activities and ensure delivery meets customer and company goals • Maintain billable utilization targets • Own solutioning and delivery methodologies, including scalable managed-service offerings • Ensure projects and processes conform to organizational and customer policies and objectives • Support lead generation and review, assess, and define contract scope and estimates • Provide technical depth and support relationship development during sales processes • Support growth and strategic planning for expansion across existing and new customers • Provide input on marketing, website, and growth strategies • Complete performance management plans and bi-annual reviews for direct reports • Review executive recommendations for merit increases and yearly bonuses • Partner with HR and leadership on career development and succession planning • Identify training gaps and work with HR and Training to resolve them • Provide cross-functional direction to employees, OEMs, contractors, and clients to meet project goals and deadlines

🎯 Requisitos

• Bachelor’s degree in technical (STEM) discipline • 15+ years of experience in GMP regulated environment with direct experience managing or leading applicable service line projects in a life sciences setting • 10+ years of professional services and consulting experience • 7+ years of experience in professional services business development and customer relations • Expert knowledge of FDA regulations, ISPE guidelines and ISO standards • Knowledge of GAMP5, Good Documentation Practice (GDP), ASTM-E2500, ISO 14971, ISPE Applied Risk Management for C&Q, ISPE Science and Risk Based Approach, and ICH 8, 9, 10 • Holistic understanding of process systems, work-processes, optimization methods, risk management, and project management • Experience working in a fast paced, high growth, results driven organization • Experience managing numerous projects in excess of $5MM • Prior supervisory experience managing at least 20 people and at least 3-5 direct reports • Ability to meet, interact, and present to C-level executives, project managers, plant engineers, supervisors, and operators • Ability to strategically negotiate with clients and employees in high stress situations • Strong leadership, practical validation knowledge, timely project delivery, project management, cost control, and customer satisfaction track record • Ability to provide guidance regarding industry guidance and regulatory requirements • Intermediate to expert skills with WORD, EXCEL and PROJECT • Excellent English communication skills (written and verbal) • Ability to guide teams in stressful client services-oriented projects • Regular air and ground-based travel and overnight stays required • Average work hours approximately 45-50 hours/week • Required to sign an Employment agreement document

🏖️ Benefícios

• Competitive pay plus performance-based incentive programs • Company-paid Life, Short-Term, and Long-Term Disability Insurance • Medical, Dental & Vision insurances • FSA, DCARE, Commuter Benefits • Supplemental Life, Hospital, Critical Illness and Legal Insurance • Health Savings Account • 401(k) Retirement Plan (Employer Matching benefit) • Paid Time Off (Rollover Option) and Holidays • As Needed Sick Time • Tuition Reimbursement • Team Social Activities (We have fun!) • Employee Recognition • Employee Referral Program • Paid Parental Leave and Bereavement • High growth potential and fast-paced organization with a people-focused culture • Eligible for Senior Leadership Incentive programs

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