Account Manager, Member Relations – Continental Europe

🕒 Julho 2

🇩🇪 Alemanha – Remoto

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

💰 Gerente de Contas

👻 Score fantasma 15%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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Virtuoso Travel

SiteLinkedInTodas as Vagas

201 - 500 funcionários

🏨 Hospitalidade

💼 Consultoria

📦 Logística

Hospitality • Consulting • Logistics

A Virtuoso Travel é uma rede de viagens de luxo que conecta viajantes a uma seleção criteriosa de consultores de viagem e experiências exclusivas. A empresa foca em oferecer soluções de viagem de alto padrão, proporcionando serviços personalizados para entusiastas que buscam férias únicas e luxuosas. Com forte ênfase em roteiros sob medida e acesso privilegiado aos melhores destinos e experiências, a Virtuoso Travel atende clientes exigentes que valorizam qualidade e atenção aos detalhes em seus planos de viagem.

Descrição

• Providing input into the regional business plan and budget. • Supports delivery and execution of the business plan. • Ensuring compliance with the Virtuoso "playbook". • Delivery of the key performance metrics as outlined in the Business Plan. • Accountability for the member account plans (maps), aligning member’s growth & profitability plans with Virtuoso sales, professional development and marketing programs. • Maintenance and execution of the company CRM platform. • Input into the Virtuoso Owner/Manager Regional Communication and Professional Development programs under the direction of the General Manager. • Proactive interdepartmental engagement. • Engagement in regional market events and Global Virtuoso events. • Provide support to General Manager in identifying and developing new business opportunities and monitoring of competitive context. • Develop and execute an acquisition plan to meet New Membership targets according to financial plan. • Execute new member onboarding as directed by General Manager and SVP Membership. • High profile attendance in member conferences, meetings and education programs. • Competitor analysis and reporting. • Management of critical member matters. • Oversight of production reporting and disputes process to ensure completion in a timely manner. • Other duties as required.

🎯 Requisitos

• Tertiary qualification in Business, Travel & Tourism Management or Marketing • 2+ years of related work experience including industry experience, understanding of the luxury market, prior account management experience and experience contributing to team performance • Proficient in Microsoft Office Suite • Fluency in English required • Fluency in German and/or Spanish also required. • Project management • Excellent presentation skills • Interpersonal skills • Results oriented with a focus on commercial delivery and understanding of financials. • Strong quality service attitude and approach • Self-motivated and energetic • Champion of company goals and objectives • Innovation – Forward thinking, curious and creative • Commercial acumen – negotiation and strategy • CRM – proficiency in using company platform • Marketplace Awareness – Current business and travel industry trends knowledge • Analytical Skills (intermediate) – Ability to collect and analyze information, problem solve, and make decisions • Collaboration – Strong skills in inspiring the win-win-win

🏖️ Benefícios

• Health insurance • Professional development

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