Client Executive

Vaga não está no LinkedIn

🕒 Setembro 24

🏄 California – Remoto

🏄 California – Remote

💵 $115.000 - $135.000 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

🧑‍💼 Executivo de Contas

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Welby Health

SiteLinkedInTodas as Vagas

51 - 200 funcionários

🏥 Saúde

🧘 Bem-estar

☁️ SaaS

💰 $1.500.000 Seed Round em 2023-03

Healthcare • Wellness • SaaS

A Welby Health oferece ferramentas digitais para ajudar os pacientes a se envolverem mais em sua jornada de saúde. Estamos focados em ajudar pacientes e médicos a melhorar os resultados relacionados ao diabetes e hipertensão por meio de gatilhos comportamentais para os pacientes. Por meio de uma combinação de dados clínicos e sociais centrados no paciente, conseguimos gerar um plano de cuidados mais inteligente para nossos usuários, centrado no paciente como um todo. Incorporando influenciadores sociais e comportamentais junto com dados clínicos do prontuário eletrônico, e retornando para o consumidor de uma forma muito amigável. Estamos aqui para transformar a saúde, colocando o paciente em primeiro lugar, mas também criando um ecossistema valioso para o médico.

Descrição

• Own the strategic health, growth, and financial performance of a portfolio of Welby Health’s largest and most strategic accounts, with accountability for retention, expansion, and long-term value creation • Develop and execute joint strategic roadmaps with client leadership, aligning Welby Health’s clinical, financial, and operational capabilities to enterprise priorities and measurable outcomes • Translate account performance data into actionable insights, identifying enrollment, provider adoption, operational, billing, and data integrity gaps and driving corrective action • Develop quantified growth strategies across accounts, identifying opportunities to expand across provider groups, sites of care, patient populations, and service lines • Own account economics, revenue performance, and margin visibility • Build trusted relationships with executive leadership and physician enterprise leaders as a strategic advisor • Lead executive business reviews and strategic planning conversations • Navigate complex health system structures and stakeholder dynamics to build alignment, accelerate adoption, and sustain program performance • Orchestrate cross-functional execution across multiple departments to deliver a coordinated client experience and resolve issues before escalation • Ensure account execution remains aligned with contractual, clinical, financial, quality, and compliance requirements • Translate clinical performance into measurable client value, including improved quality outcomes, reimbursement, cost management, and total cost of care • Convert high-performing accounts into strategic proof points, case studies, and referenceable partnerships supporting broader growth and expansion

🎯 Requisitos

• Minimum of seven (7) years experience in account management, client success, commercial leadership, or a related discipline, with demonstrated ownership of complex, strategic accounts • Experience managing senior relationships across health systems, large medical groups, Federally Qualified Health Centers, or comparable provider organizations • Strong understanding of healthcare economics, reimbursement, revenue cycle, and the financial drivers that influence provider organizations • Demonstrated experience managing contracts, commercial performance, billing accuracy, and compliance within client relationships • Executive presence with the ability to influence senior stakeholders, navigate complex conversations, and drive alignment across competing priorities • Proven ability to operate across strategic and operational levels, translating enterprise priorities into disciplined execution • Demonstrated ability to build structure and drive results in fast-moving, ambiguous environments with limited established playbooks • Track record of owning measurable commercial outcomes, including account expansion, upsell, revenue growth, or net revenue retention, within healthcare or a healthcare-adjacent environment • Direct experience in chronic care management, remote patient monitoring, value-based care, population health, or related healthcare models • Working knowledge of Medicare, Medicaid, and commercial reimbursement, including chronic care management, advanced primary care management, remote patient monitoring, and annual wellness visit programs • Experience owning expansion targets or commercial growth within strategic or enterprise healthcare accounts, with a demonstrated track record of land-and-expand growth • Approximately two (2) or more years of experience managing teams or leading cross-functional initiatives • Proficiency with HubSpot, Slack, Google Workspace, and other modern tools supporting client management and cross-functional execution