Yardi Systems Analyst, Technical Experience Required

🕒 Março 26

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Welltower™ Inc. (NYSE:WELL)

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 1970

🏠 Imobiliário

🧘 Bem-estar

Real Estate • Wellness

A Welltower™ Inc. (NYSE:WELL) é uma empresa de investimento imobiliário do S&P 500 focada em habitações para idosos e bem-estar nos Estados Unidos, Reino Unido e Canadá. A empresa possui e opera um portfólio de mais de 2. 000 comunidades de habitação para idosos e bem-estar, posicionadas na interseção entre moradia e hospitalidade, com ênfase em comunidades vibrantes de locação para adultos mais velhos. Operando como uma empresa dentro de uma estrutura imobiliária, a Welltower aproveita a alocação disciplinada de capital, ciência de dados e uma plataforma operacional de ponta a ponta (o Sistema de Negócios Welltower) para impulsionar o crescimento de longo prazo por ação e resultados operacionais superiores.

Descrição

• Support technical administration of the Yardi Voyager system across the organization in the respective modules. • Assist in planning, designing, and implementing Yardi solutions that align with business needs and industry best practices. • Participate in current implementation efforts and assist senior team members in preparation for the targeted go-live date. • Develop an in-depth understanding of system design decisions, data structure, reporting requirements, and processes. • Collaborate with functional teams and consultants to ensure alignment with system best practices. • Support integrations with ancillary systems using tools such as APIs and the Yardi ETL tool, under direction from senior technical staff. • Contribute input to the system roadmap and future platform enhancements. • Coordinate with the Yardi Account Management Team and Welltower senior leaders to support planning and execution of Yardi-related initiatives. • Meet regularly with Welltower module owners and senior technical analysts to document current system performance and recommend enhancements. • Research, analyze, and help resolve software issues in collaboration with the yardi product support team and our internal yardi helpdesk. • Provide technical support to property operators. • Assist in monitoring system stability and usage. • Use SQL scripts to improve reporting capabilities; assist in the development of database tables and reports to meet business requirements. • Maintain documentation of user permissions, menus, and system security settings. • Support compliance with internal audit and IT controls. • Stay current on Yardi system updates and communicate relevant changes to internal stakeholders. • Assist with testing, deployment, and documentation for enhancements, upgrades, and patches within change management processes. • Coordinate with 3rd party vendors to support system roadmap and technical deliverables. • Support the development of data set processes; assist in analyzing large data sets to improve data quality and performance. • Help maintain the data dictionary and support efforts to ensure master data integrity. • Identify opportunities for automation and assist in implementing process improvements using data insights.

🎯 Requisitos

• Bachelor’s degree in computer science, information technology, or related field, or equivalent work experience • Strong knowledge of the Yardi Voyager product suite with at least 3 years in a support capacity • 3-5 years of experience in technical support, help desk, or IT roles • Experience with help desk platforms, ticketing systems, and customer relationship management tools (JIRA, ServiceNow, Zendesk) • Proficient troubleshooting skills with a solid understanding of web-based applications, SaaS products, and general IT systems • Relevant certifications (ITIL, Help Desk Management) are a plus • Agile, Six Sigma, or PMP certification strongly preferred

🏖️ Benefícios

• Competitive Base Salary + Annual Bonus • Generous Paid Time Off and Holidays • Employee Stock Purchase Program – purchase shares at a 15% discount • Employer-matching 401(k) Program + Profit Sharing Program • Student Debt Program – we’ll contribute up to $10,000 towards your student loans! • Tuition Assistance Program • Comprehensive and progressive Medical/Dental/Vision options • Professional Growth • And much more!