Duck Creek Configurator II, III

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Windward Risk Managers

201 - 500 funcionários

💼 Consultoria

⚖️ Jurídico

🛡️ Seguros

Consulting • Legal • Insurance

A Windward Risk Managers é uma empresa que fornece serviços de gestão de seguros residenciais em parceria com operadoras de seguros e agentes independentes para oferecer produtos de seguros para proprietários de residências, condomínios, locatários, DP3 e proprietários. Eles coordenam serviços de sinistros, inspeções e suporte ao cliente, ao mesmo tempo que oferecem recursos como blogs, guias e ferramentas para ajudar segurados e agentes. A Windward enfatiza relacionamentos fortes com operadoras, resposta rápida a sinistros e uma experiência de alta qualidade ao cliente.

Descrição

• Configure rates, rules, and forms within the policy administration system (PAS) under supervision • Monitor the Operations helpdesk, triage and escalate requests, and provide level-one helpdesk support • Respond to technical assistance requests in person, by phone, or electronically • Review business and regulatory requirements before making PAS configuration changes • Analyze business systems and user needs • Make approved PAS configuration changes and test functionality • Fix product-configuration defects found during testing • Perform peer reviews and quality testing on configuration changes • Document requirements, use cases, and user stories • Maintain knowledge-base documents • Write and execute test plans and test scripts • Follow code-deployment best practices using local repositories and pull/push/merge workflows • Maintain records in JIRA, service desk, and Confluence • Generate routine project status reports for management

🎯 Requisitos

• Bachelor of Science in an area of study with analytic emphasis, typically math, computer sciences, or accounting • Proficient in MS Office products • Experience with Microsoft Office products • Prior experience performing analytical or quantitative activities in spreadsheet/database software applications • Excellent organizational skills and ability to prioritize and manage multiple projects and assignments • Excellent verbal and written communication skills • Excellent presentation skills • Familiarity with insurance, insurance products, rules, and methodologies preferred • Knowledge of software development lifecycle preferred • Solid understanding of the Duck Creek Author tool preferred • Permanent U.S. work authorization required • Employer sponsorship is not offered now or in the future

🏖️ Benefícios

• Optional work from home • Day shift

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