Medical Virtual Assistant, Spanish-English Bilingual – Front Desk & Administration

🕒 Julho 23

🌐 México, Argentina, +3 outros países – Remoto

🇲🇽 México – Remoto 🇦🇷 Argentina – Remoto 🇨🇴 Colômbia – Remoto 🇻🇪 Venezuela – Remoto 🇸🇻 El Salvador – Remoto

💵 $6 - $8 / hora

⏰ Tempo Integral

🟢 Júnior

👨‍💼 Assistente Executivo

🚫👨‍🎓 Sem graduação necessária

👻 Score fantasma 40%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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Winning Assistants LLC

SiteLinkedInTodas as Vagas

51 - 200 funcionários

💼 Consultoria

📣 Marketing

📦 Logística

Consulting • Marketing • Logistics

Na Winning Assistants, ajudamos médicos, profissionais de saúde e proprietários de negócios a economizar tempo, reduzir custos e expandir suas operações com assistentes virtuais altamente qualificados e em conformidade com a HIPAA. Nossos AVs lidam com tarefas como suporte administrativo, gerenciamento de consultórios médicos, marketing e atendimento ao cliente, permitindo que você se concentre no crescimento.

Descrição

• Greet patients virtually and assist with the check-in process • Conduct face-to-face patient interactions via tablet during check-in • Collect patient co-pays and deductibles and confirm patient details • Answer inbound phone calls and respond to patient inquiries • Schedule, confirm, and manage patient appointments accurately • Perform patient communication and follow-ups • Support patient care coordination through remote administrative tasks • Complete back-end administrative support as needed • Enter and maintain accurate patient data in the patient management system • Use EMR/EHR systems, including WebPT where applicable • Remain present in a virtual video conference room with camera on for the entire shift to support real-time collaboration

🎯 Requisitos

• At least 1 year of experience in medical administration, healthcare support, or a healthcare front desk role, including virtual assistant experience • Strong experience handling patient scheduling and inbound calls in a healthcare setting • Proven experience collecting patient co-pays and deductibles and discussing payments professionally • Comfortable using EMR/EHR systems; WebPT experience is an advantage • Strong fluency in both English and Spanish is required • Clear, professional, and empathetic communication in English and Spanish • Confidence being on camera and engaging patients in real time • Confidence in tablet-based, patient-facing virtual interactions • Proactive, reliable, and able to work independently • Detail-oriented with strong organizational skills • Proficiency in WebPT and Optimum is a plus • Clear spoken and written English proficiency • Relevant work experience • Ability to submit an NBI clearance and/or Local Police Clearance background check before onboarding; mandatory • Reliable laptop or desktop computer • High-speed internet connection of at least 15 Mbps • Noise-canceling headset • Webcam for virtual meetings • Quiet, professional workspace

🏖️ Benefícios

• Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. • Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. • HIPAA & Cybersecurity Training + Certification (Provided): Access to internal HIPAA compliance training, cybersecurity modules, and certification to help handle PHI for U.S. healthcare clients. • Top 1% VA Performance Training: Proprietary training on communication, client management, productivity systems, and best practices. • Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. • Client-Approved Paid or Unpaid Time Off: Time off may be granted by the client; paid time off is optional and only if offered by the client. • Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support. • Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on performance. • Reliable laptop or desktop computer, high-speed internet connection, noise-canceling headset, webcam, and quiet professional workspace are required contractor resources.