Solution Engineer

Vaga não está no LinkedIn

🕒 Janeiro 23

Candidatar-se

Encontrar Vagas Remotas Similares

Configurar Alerta de Email para Novas Vagas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

Wishpond (TSXV:WISH)

SiteLinkedInTodas as Vagas

201 - 500 funcionários

☁️ SaaS

📣 Marketing

🛍️ Comércio Eletrônico

💰 Debt Financing em 2021-09

SaaS • Marketing • eCommerce

A Wishpond é uma plataforma de marketing completa, desenvolvida para ajudar empresas a aumentar as vendas e expandir sua base de clientes. Ela oferece uma variedade de ferramentas, incluindo Landing Pages, Email Marketing, promoções em redes sociais, automação de marketing e marketing para Shopify. Sua plataforma é intuitiva e fácil de usar, permitindo que as empresas criem campanhas de marketing eficazes sem a necessidade de habilidades técnicas avançadas. A Wishpond também disponibiliza uma equipe de especialistas em marketing para gerenciar campanhas, garantindo que as empresas alcancem seus objetivos de marketing com eficiência. A empresa atende a uma ampla gama de setores, incluindo e-commerce, beleza e bem-estar, fitness, instituições financeiras e outros, sendo particularmente vantajosa para pequenas e médias empresas que buscam fortalecer sua presença em marketing digital.

Descrição

• Partner with Sales on technical discovery and solution design • Lead or support product demos for complex or up-market deals • Translate customer requirements into scalable technical solutions • De-risk deals by addressing technical concerns early in the cycle • Support CS and Implementation during onboarding and launch • Troubleshoot technical issues impacting adoption or outcomes • Ensure customers maximize value from AI agents and automation • Support renewals and expansions through technical validation • Act as a liaison between customers and Product • Surface product gaps, edge cases, and enhancement opportunities • Provide structured feedback informed by real-world usage • Support faster iteration through clear problem framing • Other duties as assigned.

🎯 Requisitos

• 3–6 years of experience as a Solution Engineer, Sales Engineer, or Technical Consultant • Experience supporting SaaS products in a B2B environment • A degree or diploma that contributes to the organization is considered an asset • Strong understanding of implementation, onboarding, and adoption workflows • Comfortable working cross-functionally with Sales, CS, and Product • Prior exposure to AI-powered or automation platforms strongly preferred • Self-motivated with the ability to establish and maintain solid relationships through a client-first mentality • Must be technical, analytical, results-driven and have the ability to multitask in a fast-paced environment • Organized, administratively strong, and have solid writing, phone, and general communication skills • Strong analytical and troubleshooting abilities to handle escalated issues and develop creative solutions for customers. • Excellent communication skills, with the ability to provide clear, empathetic guidance to customers and constructive feedback to team members. • Deeply committed to customer satisfaction, capable of fostering a service-first culture within the team. • Fluent in English (spoken and written); knowledge of an additional language is an asset.

🏖️ Benefícios

• Fully remote position allowing you to work from your home anywhere in the world ! • Exciting and dynamic environment with a great leadership team • Comprehensive training program and regular performance reviews to facilitate your success • Competitive compensation based on experience and proven abilities • Great referral programs with incentives and bonuses • Unbelievable product discounts when you use our products for your own business • A global workforce of multi-cultural and talented colleagues • A close-knit operation with amazing growth opportunities for your personal development • Corporate headquarters in beautiful Vancouver, British Columbia, Canada