Billing/Scheduling Associate II – Neurology

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WashU IT

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

📚 Educação

🏢 Corporativo

☁️ SaaS

Education • Enterprise • SaaS

O WashU IT é o departamento de tecnologia da informação da Washington University em St. Louis, fornecendo serviços e suporte de TI essenciais para os estudantes, professores e funcionários da universidade. O departamento é parte integrante na facilitação das funções acadêmicas, de pesquisa e administrativas da universidade, garantindo que os recursos e soluções tecnológicas sejam eficientemente entregues e mantidos em todos os campi da universidade. O WashU IT também desempenha um papel crucial em ajudar a universidade a enfrentar desafios tecnológicos complexos e aprimorar suas capacidades operacionais.

Descrição

• Obtains insurance information from patients and counsels alternative ways for financial assistance • Communicates with physicians and clinical staff to assist with scheduling urgent or referred patient scheduling calls/requests • Provides patient scheduling services including collecting demographics and insurance registration • Reviews schedule for new patients and updates when necessary • Calls patients with appointment time reminders; obtains insurance information and referral forms • Processes internal physician referrals for clinical care • Explains billing process to patients and answers inquiries from patients and third-party payers • Works with others to solve moderately complex problems • Assists patients with insurance questions regarding the billing process • Assists staff with sending out reminder cards and other scheduling duties • Makes daily edits and temporary changes to provider scheduling templates based on physician input

🎯 Requisitos

• High school diploma or equivalent high school certification or combination of education and/or experience • Relevant experience (3 Years) • Billing Systems • Customer Service • Epic EHR • Financial Information • Insurance • Interpersonal Communication • Medical Office Support • Microsoft Excel • Microsoft Office • Microsoft Word • Organizing • Prioritization • Scheduling • Third Party Claims

🏖️ Benefícios

• Up to 22 days of vacation • 10 recognized holidays • Sick time • Competitive health insurance packages with priority appointments and lower copays/coinsurance • Free Metro transit U-Pass for eligible employees • Defined contribution (403(b)) Retirement Savings Plan, which combines employee and university contributions starting at 7% • Wellness challenges • Annual health screenings • Mental health resources • Mindfulness programs and courses • Employee assistance program (EAP) • Financial resources • Access to dietitians • 4 weeks of caregiver leave to bond with your new child • Family care resources available for continued childcare needs • WashU covers 100% of dependent undergraduate-level college tuition after seven years with the university