Associate Systems Analyst – Clinical Help Desk

🕒 4 dias atrás

⚔️ Virginia, West Virginia – Remoto

⚔️ Virginia – Remote ⛰️ West Virginia – Remote

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

⚙️ Engenheiro de Sistemas

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WVU Medicine

SiteLinkedInTodas as Vagas

10.000+ funcionários

⚕️ Seguro de Saúde

Healthcare Insurance

WVU Medicine é um sistema de saúde abrangente afiliado à West Virginia University, fornecendo serviços médicos através de uma rede de hospitais em todo o estado da Virgínia Ocidental. O sistema inclui instalações notáveis como o J. W. Ruby Memorial Hospital, WVU Medicine Children's, e vários outros centros médicos regionais. WVU Medicine oferece uma ampla gama de serviços de saúde, incluindo tratamentos médicos especializados e avançados, como cirurgia cardíaca robótica. Também está envolvido na educação médica, pesquisa e iniciativas de saúde comunitária, enfatizando a missão de fornecer cuidados de alta qualidade às comunidades que serve.

Descrição

• Supports the design, implementation, and maintenance of software systems to meet organizational needs. • Assists in system troubleshooting, providing end-user training, and performing basic project coordination. • Works closely with senior team members to ensure system functionality, deliver user support, and enhance operational efficiency. • Contributes to the successful integration and optimization of technology solutions, while providing foundational technical and administrative support for various projects and tasks. • Engages in testing activities to verify and optimize system performance, documenting results and identifying areas for improvement. • Helps implement and test system updates for basic workflows, ensuring reliable functionality and supporting optimization initiatives. • Collaborates on system enhancements and optimization focusing on organizational needs, improving efficiency and best practices. • Provides end-user support and training to ensure effective use of systems.

🎯 Requisitos

• Bachelor’s degree in Computer Science, Information Technology or a related field OR two (2) years of relevant experience. • Relevant certifications and/or proficiencies may be required for this position, with a target completion within 90 days following formal training provided by WVUHS Information Technology. • Experience in applicable business, clinical, imaging, or web application systems, including advanced workflows, focused on driving efficiency and optimization. • Proficiency in systems administration and providing strategic insights and improvements to business operations. • Experience working in inpatient and outpatient clinical settings, with a focus on improving patient care processes through advanced system implementations. • Understanding of clinical data management and healthcare interoperability standards (HL7, FHIR, DICOM). • Knowledge in Cloud-based healthcare applications and web services, ensuring secure, scalable, and efficient system architecture supported by this role. • Knowledge of reporting tools, delivering actionable insights and enhancing decision-making processes through comprehensive data analysis and reporting capabilities.

🏖️ Benefícios

• Supports professional development opportunities