Customer Marketing Manager

🕒 Setembro 17

🇦🇷 Argentina – Remoto

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🎯 Marketing

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Xometry

Xometry

1001 - 5000 funcionários

Fundada em 2013

🚘 Automotivo

🏥 Saúde

📦 Logística

💰 $75.000.000 Series E em 2020-09

Automotive • Healthcare • Logistics

Xometry é um marketplace líder em manufatura digital, oferecendo um portfólio completo de soluções de produção e manufatura sob demanda. Especializada em impressão 3D, usinagem CNC, moldagem por injeção e fabricação de chapas metálicas, a Xometry atende setores como aeroespacial, automotivo, médico e eletrônicos. A empresa oferece cotação instantânea, feedback de DFM (Design for Manufacturability) e garantia de qualidade por meio de sua ampla rede global de fornecedores, permitindo que os clientes gerenciem com eficiência a prototipagem, a produção em alto volume e a fabricação de peças personalizadas. A Xometry prioriza a sustentabilidade ambiental com iniciativas como compensação de emissões de carbono e oferece recursos como o Xometry Instant Quoting Engine e o Teamspace para uma colaboração de projetos mais ágil.

Descrição

• Own and execute the champion-led growth strategy across the existing buyer base, driving advocacy, referrals, and account expansion • Build referral programs, review/reference programs, incentive structures, and integration/plug-in opportunities • Identify and prioritize accounts and buyer segments for expansion, referral, or advocacy • Design account engagement journeys with triggers, segmentation, and offers • Partner with Marketing teams to execute campaigns and own the playbook and outcomes • Test and refine triggers and segments using account behavior and performance data • Develop buyer stories, including case studies, testimonials, and proof points • Partner with Commercial Marketing & Enablement on sales enablement assets • Build repeatable processes for sourcing, capturing, and publishing buyer stories

🎯 Requisitos

• 5+ years of B2B lifecycle, customer/account based marketing, or growth marketing experience, ideally within a marketplace or platform business • Demonstrated experience designing and running lifecycle programs (triggers, segmentation, nurture) that measurably grow existing accounts • Track record of building advocacy or referral programs from the ground up • Comfort working cross-functionally with channel owners (e.g., email/MarTech) where you own strategy and outcomes but not day-to-day execution • Strong analytical skills, including defining segments, reading account-level data, and tying lifecycle activity back to bookings growth • Fluency with AI tools (Claude, Gemini, ChatGPT, or similar) as a core part of daily workflow • Experience in a two-sided marketplace model preferred • Familiarity with customer marketing or advocacy platforms preferred • Comfort operating in a high-growth environment preferred

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