Workplace Investigator

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🕒 Agosto 21

🇨🇦 Canadá – Remoto

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👻 Score fantasma 15%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Xpera

Xpera

2 - 10 funcionários

Fundada em 2025

🤝 B2B

💼 Consultoria

🤖 Inteligência Artificial

B2B • Consulting • Artificial Intelligence

A Xpera é uma empresa de automação digital e integração de sistemas que projeta e implementa plataformas de CRM, jornadas inteligentes do cliente e infraestrutura digital avançada para empresas e organizações. Eles oferecem serviços completos: diagnóstico e estratégia, arquitetura técnica e planos de ação, e implementação prática com treinamento de usuários, com ênfase em integrações (APIs/webhooks), agentes impulsionados por IA e ferramentas como Postgres, Slack, Jira, Entra ID e diversos CRMs. A Xpera se posiciona como uma consultoria B2B focada em reduzir o trabalho manual, melhorar o gerenciamento de leads e a eficiência operacional com uma abordagem de implementação "zero downtime" e uma clientela global.

Descrição

• Manage a diverse caseload across the Lower Mainland, with occasional travel to other regions within British Columbia • Conduct detailed workplace investigations using video-recorded interviews and a trauma-informed approach • Interview complainants, respondents, and relevant witnesses • Gather and review emails, records, policies, procedures, electronic evidence, video, and photographic evidence • Investigate bullying and harassment, sexual harassment, discriminatory harassment, and code of conduct or policy violations • Report clear, logical, coherent, unbiased, and defensible findings to clients • Conduct intellectual property investigations via site attendances • Document files accurately, including file activity, gathered information, and video recordings • Provide status updates to clients as required • Maintain current knowledge of industry standards • Participate in staff meetings and training • Attend court or legal proceedings as required • Report to the Regional Manager

🎯 Requisitos

• Bachelor's Degree or equivalent combination of post-secondary education and relevant work experience • Preference for candidates with a minimum of 5 to 7 years of workplace investigation experience • Education or certification in investigative interviewing and trauma-informed interviewing • Experience in labour relations and workplace investigations involving bargaining unit employees preferred • Knowledge of all levels of the Canadian court system, insurance law, and privacy legislation is an asset • Valid Private Investigator License issued by the Ministry of Public Safety and Solicitor General • Valid driver's license and satisfactory driving record • Reliable vehicle currently licensed for business/commercial purposes • Ability to collect, analyze and disseminate investigative results in a timely manner • Strong proficiency with Microsoft Office, especially Word and Excel • Exceptional communication and written skills • Ability to work under pressure and meet demanding timelines • Client-focused, results-oriented, decisive, and creative problem-solving ability • Successful completion of a criminal record check as a condition of employment • Shortlisted candidates must complete a brief writing exercise and experience review

🏖️ Benefícios

• Comprehensive benefits and RRSP packages from your first day of employment • Discounted gym memberships • Shopping discounts • Recognition awards • Employee referral incentives • Business casual environment • Opportunity for career growth and development • Supportive and collaborative team environment • Flexible remote work from anywhere in British Columbia • Accommodations available throughout the recruitment and assessment process

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