Release Manager

🔥 23 horas atrás

🇲🇽 México – Remoto

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

👻 Score fantasma 10%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Zaelab

51 - 200 funcionários

💼 Consultoria

🏥 Saúde

🏭 Manufatura

💰 $250.000 Seed Round em 2013-12

Consulting • Healthcare • Manufacturing

Zaelab é um líder em transformação digital B2B, oferecendo soluções de experiência digital aprimoradas em indústrias como manufatura, distribuição, ciências da saúde e vida, e alta tecnologia. Especializa-se em uma variedade de serviços, tais como experiência do usuário, gestão de conteúdo, configuração de preço e cotação, venda guiada, gestão de produtos e comércio componível. A Zaelab faz parcerias com grandes plataformas como Salesforce, Shopify, SAP, BigCommerce, Adobe Commerce e commercetools para entregar experiências de comércio ideais em B2B, D2C e marketplaces. Com a aquisição da Trellis, a Zaelab amplia suas capacidades de agência digital full-service para ajudar empresas a otimizar operações, reduzir ineficiências e alcançar crescimento em um ambiente de mercado competitivo.

Descrição

• Own and manage the release calendar across the engagement • Coordinate dependencies, freeze windows, environments, and competing workstreams • Establish release entry and exit criteria and facilitate go/no-go discussions • Ensure required engineering, QA, security, and client approvals are in place • Create detailed cutover plans with owners, timing, dependencies, and checkpoints • Coordinate dry runs and rehearsals for higher-risk releases • Ensure documented and tested rollback plans with clear triggers and decision ownership • Manage release communications before, during, and after deployment • Identify blockers and risks related to testing, environments, dependencies, or timing • Track release performance and trends, lead retrospectives, and improve release processes • Partner with DevOps on deployment automation, environments, branching, and versioning • Create clarity around release scope, timing, ownership, risks, and contingency plans

🎯 Requisitos

• 4+ years of experience in release management, delivery management, technical program management, or a similar role within software delivery • Hands-on experience managing production releases end to end, including planning, readiness, go/no-go, cutover, and rollback • Strong understanding of the SDLC, CI/CD concepts, deployment environments, and branching/versioning strategies • Experience coordinating across engineering, QA, DevOps, project teams, and external or client stakeholders • Strong written and verbal communication skills, with the ability to create clear runbooks, release updates, and executive-level summaries • A structured, calm approach to decision-making, particularly during high-pressure releases or production issues • Experience working with Jira, Confluence, release workflows, and delivery dashboards • Active use of AI tools such as ChatGPT, Claude, or Copilot, with good judgment around validating AI-generated output • Nice to have: Experience working in eCommerce environments • Nice to have: Exposure to CPQ (Configure, Price, Quote) solutions • Nice to have: Salesforce experience • Nice to have: ServiceNow experience • Nice to have: Experience in consulting, professional services, or another client-facing delivery environment • Nice to have: ITIL, SAFe Release Train Engineer, PMP, or similar certification

🏖️ Benefícios

• Unlimited Vacation/PTO • Fully remote and distributed teams • Paid Parental Leave • Ongoing training and education opportunities • 0% Bureaucracy Culture - Focus is on responsibilities, not title • Inclusive and accessible work environment • Workplace accommodations • Equal-opportunity employer

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