Director of Consulting Services

🕒 Junho 1

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Zaviant Consulting

SiteLinkedInTodas as Vagas

1 - 10 funcionários

🏥 Saúde

🛡️ Seguros

📦 Logística

Healthcare • Insurance • Logistics

A Zaviant Consulting é um parceiro confiável para organizações que buscam gerenciar e proteger a privacidade e segurança de seus dados. A empresa oferece uma ampla gama de serviços, incluindo consultoria em privacidade e segurança de dados, conformidade regulatória, gerenciamento de riscos e governança de IA. A Zaviant é conhecida por sua expertise em vários frameworks de conformidade, como GDPR, CCPA, HIPAA e outros. A empresa colabora de perto com clientes, desde empresas da Fortune 500 até organizações de mercado intermediário e sem fins lucrativos, para ajudá-los a navegar em desafios complexos de segurança da informação e adotar estruturas robustas de proteção de dados. Eles oferecem serviços gerenciados e recursos detalhados, como seu guia aprofundado de seguro cibernético, para empresas que desejam melhorar sua postura de segurança de dados.

Descrição

• Provide executive oversight across all consulting engagements to ensure successful delivery, client satisfaction, and commercial performance. • Own delivery governance across the consulting portfolio, ensuring consistency in methodology, reporting, quality standards, and execution. • Monitor engagement health, resource allocation, utilization, budgets, timelines, risks, and dependencies across multiple concurrent projects. • Partner with Senior Managers, Engagement Leaders, Project Managers, and Consultants to proactively identify and resolve delivery challenges. • Establish and maintain delivery metrics, KPIs, and reporting mechanisms that provide visibility into project performance and team effectiveness. • Drive accountability for project execution, ensuring deliverables consistently meet client expectations and contractual commitments. • Act as the primary escalation point for delivery-related issues, risks, and client concerns. • Ensure effective coordination between Consulting Services, Technology Implementation Services, PMO, and client stakeholders. • Oversee capacity planning and resource forecasting to ensure the right skills are aligned to client demand. • Continuously improve delivery frameworks, methodologies, and operational processes to support scalability and consistency. • Establish quality assurance standards across all consulting deliverables. • Implement repeatable delivery processes that improve efficiency while maintaining flexibility for client-specific requirements. • Drive utilization, forecasting, margin management, and operational performance across the consulting practice. • Collaborate with the PMO to strengthen project governance, reporting, risk management, and resource planning. • Review delivery performance metrics and identify opportunities for continuous improvement. • Support the development and adoption of standard templates, methodologies, playbooks, and engagement frameworks. • Ensure consulting teams have the tools, processes, and support required to deliver consistently excellent client outcomes. • Maintain visibility of delivery risks and implement mitigation strategies where necessary. • Lead, mentor, and develop a team of Senior Managers, Engagement Leaders, Senior Consultants, Consultants, and technical specialists. • Foster a collegiate, collaborative culture that encourages innovation, accountability, continuous learning, and professional growth. • Create an environment where team members feel supported, empowered, and connected within a remote-first workplace. • Drive workforce planning, succession planning, recruitment, onboarding, and retention initiatives. • Establish clear performance expectations and support career development through coaching, mentoring, and regular feedback. • Champion Zaviant's values and ensure they are embedded throughout the consulting organization. • Promote knowledge sharing and collaboration across Privacy, Security, GRC, Third-Party Risk, and Technology Implementation teams. • Recognize and develop future leaders within the business. • Support proposal development and solution design activities for strategic opportunities. • Provide delivery expertise during sales and scoping discussions to ensure engagements are structured for success. • Support client retention and growth through exceptional delivery and trusted advisor relationships. • Partner with leadership to identify opportunities to enhance service offerings and improve delivery capabilities. • Maintain strong relationships with key client stakeholders and technology partners.

🎯 Requisitos

• Minimum 10 years of experience within Privacy, Governance, Risk & Compliance, Cybersecurity, Information Security, Professional Services, or related consulting disciplines. • Minimum 5 years of leadership experience managing consulting teams, client portfolios, and professional services delivery functions. • Demonstrated experience leading Professional Services, Consulting Delivery, Client Delivery, or PMO functions. • Proven success managing complex client relationships and delivering multiple concurrent consulting engagements. • Strong understanding of Privacy, Data Protection, Governance, Risk Management, Cybersecurity, Third-Party Risk Management, and Security Governance principles. • Knowledge of regulatory and compliance frameworks including GDPR, CPRA, HIPAA, GLBA, NIST CSF, ISO 27001, SOC 2, and related standards. • Experience overseeing or supporting the implementation of GRC and Privacy technology platforms such as OneTrust, ServiceNow, ZenGRC, IBM OpenPages, or similar solutions. • Strong understanding of project delivery methodologies, resource management, forecasting, utilization management, and delivery governance. • Experience leading distributed and remote consulting teams. • Demonstrated ability to scale delivery operations while maintaining quality, consistency, and client satisfaction. • Exceptional communication, presentation, leadership, and stakeholder management skills. • Bachelor's degree in Information Systems, Cybersecurity, Computer Science, Business, Legal Studies, or a related discipline.

🏖️ Benefícios

• Competitive salary and annual bonus • Medical, Dental, and Vision insurance • 401(k) with employer match • Paid Time Off (PTO) • Professional development and certification support • Excellent opportunities for advancement • Remote-first working environment