Project Manager

🕒 Agosto 6

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $77.100 - $118.600 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👷‍♀️ Gerente de Projetos

🦅 Patrocina Visto H1B

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👻 Score fantasma 4%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Zayo Group

Zayo Group

1001 - 5000 funcionários

Fundada em 2007

📦 Logística

💼 Consultoria

🏥 Saúde

💰 $92.900.000 Grant em 2023-06

Logistics • Consulting • Healthcare

A Zayo Group é um dos principais provedores globais de serviços de infraestrutura de comunicação, oferecendo uma ampla gama de produtos e serviços, incluindo fibra e transporte, conectividade de rede, infraestrutura móvel, redes privadas e vários serviços gerenciados, como SD-WAN e soluções de segurança. A extensa rede da Zayo se estende por mais de 145. 000 milhas de fibra e conecta mais de 1. 500 data centers em todo o mundo. Seus serviços atendem a diversos setores, incluindo educação, finanças, saúde, varejo, mídia e entretenimento, e mais, ajudando as empresas a alcançarem soluções de conectividade escaláveis e seguras. Com foco em inovação e sucesso do cliente, a Zayo investe continuamente na expansão da rede e na excelência da entrega de serviços.

Descrição

• Develop, document, maintain, and promote Netcracker best practices, standard operating procedures, and process standards • Serve as a primary support resource for Netcracker users, providing day-to-day guidance and issue resolution • Create and deliver training materials, user guides, and training sessions for new and existing users • Assist with the creation, maintenance, and management of Power BI Network Data Quality and Integrity reports • Automate identification of inventory discrepancies within Netcracker so users can review, validate, and correct records • Act as a steward of data governance and process adherence within the Netcracker platform • Drive improvements in network inventory record quality, consistency, completeness, and accuracy • Provide ongoing support for users transitioning from legacy systems and existing Netcracker user communities • Utilize telecommunications network knowledge to interpret and maintain inventory records, circuit relationships, and network infrastructure components • Collaborate with the Network Systems and Automation team to build scalable, efficient, and sustainable inventory management processes

🎯 Requisitos

• Understanding of telecommunications network inventory and a broad range of circuit technologies, including wavelength, transport, backbone, Ethernet, MPLS, optical, dark fiber, VLANs, IP Addresses, and Subinterfaces • Ability to understand circuit relationships and inventory structures • Experience supporting OSS, inventory management, or telecommunication systems • Strong written and verbal communication skills • Experience developing and delivering end-user training • Strong analytical, organization, and problem-solving skills • Ability to manage multiple priorities and work independently in a fast-paced environment • Preferred: Experience working with Netcracker, Network Manager Telecom (NMT), CRM, and other telecommunications operational support systems • Preferred: Strong technical understanding of telecommunications network infrastructure, inventory management, and network record principles • Preferred: Experience supporting system migrations, integrations, and inventory transformation initiatives • Preferred: Experience with process documentation, data governance, inventory quality management, and operational support functions

🏖️ Benefícios

• Non-sales roles may be eligible to participate in a discretionary annual incentive plan • Health insurance • Life insurance • Disability retirement plans • Paid time off • Excellent Health, Dental & Vision Insurance • Retirement 401(k) Savings Plan • Generous paid time off policy including paid parental leave

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