Senior Technical Product Manager – API, AI Enablement

🕒 Setembro 9

🎸 Tennessee – Remoto

🎸 Tennessee – Remote

💵 $112.800 - $173.600 / ano

⏰ Tempo Integral

🟠 Sênior

⚒️ Gerente de Produto Técnico (TPM)

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

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Zayo Group

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2007

📦 Logística

💼 Consultoria

🏥 Saúde

💰 $92.900.000 Grant em 2023-06

Logistics • Consulting • Healthcare

A Zayo Group é um dos principais provedores globais de serviços de infraestrutura de comunicação, oferecendo uma ampla gama de produtos e serviços, incluindo fibra e transporte, conectividade de rede, infraestrutura móvel, redes privadas e vários serviços gerenciados, como SD-WAN e soluções de segurança. A extensa rede da Zayo se estende por mais de 145. 000 milhas de fibra e conecta mais de 1. 500 data centers em todo o mundo. Seus serviços atendem a diversos setores, incluindo educação, finanças, saúde, varejo, mídia e entretenimento, e mais, ajudando as empresas a alcançarem soluções de conectividade escaláveis e seguras. Com foco em inovação e sucesso do cliente, a Zayo investe continuamente na expansão da rede e na excelência da entrega de serviços.

Descrição

• Own the vision, roadmap, priorities, and delivery plan for API and AI-enabled capabilities • Guide customer-facing, partner, and internal APIs through discovery, design, implementation, documentation, onboarding, adoption, and lifecycle management • Identify valuable AI opportunities and establish delivery practices covering evaluation, testing, safeguards, human review, monitoring, and measurable outcomes • Align authentication, authorization, entitlement, privacy, and security requirements with customer and internal experiences • Ensure engineers understand business outcomes, user needs, system context, dependencies, acceptance criteria, and definition of done • Maintain implementation plans with priorities, dependencies, ownership, forecasts, and risks • Produce business requirements, technical requirements, process models, API documentation, decision records, and executive summaries • Coordinate testing, UAT, security review, support readiness, communications, rollout, adoption measurement, and post-release follow-up • Work with customers, sales, support, and external partners to understand integration needs and improve onboarding • Report on progress, outcomes, decisions, risks, dependencies, resource needs, and recommended actions • Align business, product, engineering, architecture, security, infrastructure, operations, and support teams • Identify and address manual work, fragmented integrations, unclear ownership, unreliable handoffs, and recurring support issues • Lead organizational adoption of APIs, AI-enabled processes, and new ways of working through communication, training, feedback, and measurable adoption • Measure success through adoption, reliability, customer and employee experience, delivery speed, reduced manual effort, and business value • Lead a cross-functional development pod with clear ownership, structured decisions, delivery rhythms, and blocker resolution • Mentor and develop delivery-pod members and eventually assume direct people-management responsibilities, including hiring, coaching, performance development, and career growth

🎯 Requisitos

• Undergraduate degree in engineering, computer science, product management, business, or a related technical field • Minimum of eight (8) years of relevant experience, or equivalent practical experience • Demonstrated success leading API, integration, platform, developer-experience, or enterprise software initiatives • Strong understanding of the API lifecycle, including contracts, versioning, compatibility, documentation, testing, load and performance validation, observability, security, and deprecation • Working knowledge of identity, authentication, and authorization concepts, including SSO, MFA, OAuth, OpenID Connect, role-based access, customer entitlements, token management, and service identities • Practical understanding of modern AI product-development processes • Comfort using AI assistants and agentic tools in research, requirements development, analysis, prototyping, testing, and delivery work • Technical fluency to review architecture, API specifications, logs, service behavior, testing evidence, and technical tradeoffs • Experience converting business needs into requirements, acceptance criteria, delivery plans, and measurable outcomes • Ability to lead software engineers, technical specialists, vendors, and cross-functional partners through influence • People-leadership experience through direct management, mentorship, or delivery-team leadership • Strong understanding of secure software delivery, privacy, data governance, operational readiness, and enterprise risk management • Strong organizational and prioritization skills • Strong business acumen • Ability to communicate complex technical subjects to non-technical audiences and present to executives • Telecommunications, digital commerce, quoting, ordering, billing, service-management, or customer-portal experience preferred • Experience delivering AI or API capabilities in highly available, regulated, security-sensitive, or large-enterprise environments preferred • Not eligible for employment-based visa sponsorship; Zayo will not provide, transfer, or assume sponsorship for employment visa or work authorization

🏖️ Benefícios

• Discretionary annual incentive plan eligibility for non-sales roles • Sales incentive plan eligibility for sales roles • Health insurance • Life insurance • Disability plans • Retirement plans • Paid time off • Paid parental leave • Dental insurance • Vision insurance • 401(k) Savings Plan