Partner Sales Executive

🕒 5 dias atrás

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Zendesk

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

Fundada em 2007

☁️ SaaS

🤝 B2B

💰 Grant em 2019-09

SaaS • B2B • Customer Support

A Zendesk é uma empresa que oferece um conjunto abrangente de soluções de atendimento ao cliente e vendas. Entre suas ofertas estão messaging, live chat, automação com IA, privacidade e proteção de dados e um workspace do agente, todas projetadas para aprimorar a experiência do cliente e as operações de suporte. Sua plataforma foi concebida para ser flexível e escalável, atendendo empresas de todos os portes, incluindo pequenos negócios, startups e grandes corporações. A Zendesk enfatiza a importância de fluxos de trabalho integrados e de interações personalizadas com o cliente, aproveitando dados de clientes e IA para aumentar a eficiência do serviço. Além disso, oferece serviços profissionais, recursos de treinamento e coloca forte ênfase em diversidade, inclusão e sustentabilidade.

Descrição

• Build a powerful ecosystem of partners that are aligned with our Go To Market priorities and amplify the Zendesk brand in the region • Achieve our Partner sales targets, both across new business as well as expansion opportunities within existing customers • Assess whether you have sufficient capacity and capability from your existing partners and recruit, onboard and enable new partners where there are gaps • Enable our Partners on key Zendesk value propositions and sales plays such that they are a true extension of Zendesk to our mutual clients and prospects. Train Partners on Zendesk products, systems, Partner Connect portal, and enablement tools • Build a joint business plan with each of your top partners, reviewing progress quarterly. Take appropriate remedial actions if there are gaps in performance (both from a Zendesk and Partner perspective). • Align the regional sales organizations with relevant Partners and ensure there is strong mutual support and understanding. • Act as a liaison between Zendesk Partner ecosystem and the Zendesk Sales Team to help Partners close sales opportunities and to facilitate GTM activities and introductions • Collaborate with Zendesk Marketing and Zendesk Partner Marketing to build, track, and implement joint GTM activities for top-of-the-funnel Partner pipeline and revenue. Ensure we have high ROI from such investments and ensure timely follow-up of leads • Provide Partners with an excellent experience and support them with their queries within Zendesk across functions (such as the Pre-Sales organization, Sales, Sales Operations, Marketing, Enablement, etc.) • Track sales opportunities (leads, deal registration, quotes, etc.) and drive Partner revenue generation activities to achieve agreed-upon targets. • Ensure Partners follow Zendesk’s sales methodology, control deals and forecast accurately. • Keep a continuous focus on building a strong new business pipeline. • Become an authority on Zendesk’s products and conduct discovery calls, presentations, and demos with prospects and customers. • Be a Zendesk Partner Program ambassador, both internally and externally • Maintain and update Partner information in our CRM tool and provide accurate forecasts on a weekly basis

🎯 Requisitos

• Bachelor's degree • 5+ years or more in selling business-to-business, with 3 of those years of experience in a high tech, fast paced software SaaS company • Quota carrying experience with a track record of over-achieving sales targets • Proficiency with various software applications programs, including: Google Apps, CRM, Docs, Spreadsheets, Presentations etc. • Strong prospecting, as well as having excellent time management and organization capabilities • Tenacity, drive, and motivation to be a top performer who exceeds expectations. • Excellent interpersonal and communication skills (verbal and written) including outstanding video conference presence. • Proficient in creating business plans with C-level stakeholders that guide and ensure successful execution with partners as well as internal stakeholders. • Significant experience selling within the software/SaaS industry • Self motivated and accountable with a tenacious work ethic to over-achieve targets and find innovative solutions to obstacles. • Must be flexible and comfortable working in a fast-paced, high growth, and collaborative environment. • Knowledge of a sales methodology (i.e. Sandler, Challenger Sales etc.) a plus; ability to coach others throughout a sales cycle and experience with forecasting. • Strong analytical skills; experience building reports and dashboards, working with BI tools a plus • Fluency in both English required, Nordic and Benelux languages an advantage.

🏖️ Benefícios

• Flexible working hours • Professional development opportunities