Retirement Initiatives Specialist

🕒 Julho 29

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Zenith American Solutions, Inc.

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1944

🛡️ Seguros

🏥 Saúde

💼 Consultoria

Insurance • Healthcare • Consulting

Zenith American Solutions, Inc. é uma administradora de planos (TPA) baseada nos EUA que gerencia planos de benefícios para funcionários e planos de pensão — particularmente fundos Taft-Hartley e sindicalizados — fornecendo administração de saúde e bem-estar, processamento de sinistros, processamento de planos de aposentadoria, contabilidade de contribuições, soluções de pagamento, contenção de custos, serviços de conformidade/privacidade e portais para participantes/fornecedores/empregadores. A empresa combina experiência em administração de benefícios com serviços focados em tecnologia e segurança para apoiar curadores, empregadores, profissionais de fundos e milhões de participantes de planos em todo o país.

Descrição

• Serve as the technical liaison for Retirement Benefits Operations and Technical Operations with programmers, vendors and operations • Collect and analyze data to ensure accurate and effective administration • Write requirements, maintain documentation, perform testing, prepare reporting, and maintain excellent relationships internally and externally • Analyzes programming changes and/or system enhancements to existing programs and tests and verifies the accuracy of program changes • Collaborates with programmers, operations, and external vendors to drive quality output through understanding and consideration of impact to all areas • Provides technical support, training, and problem resolution to end users • Designs, generates, creates, and evaluates operational reports, queries, data, and procedures regarding systems, including scheduling and distribution of reports • Analyzes data files, proactively identifies trends and/or issues and collaborates with operations to enhance clients’ experience • Writes requirements for software changes, coordinates changes with vendors and operations • Represents Retirement Benefits Operations and Technical Operations on projects for new and existing client implementations • Documents system and client support processes, including maintaining operations workflows and documentation • Maintains excellent internal relationships and client and external partner relationships

🎯 Requisitos

• High school diploma but 4 year college degree is preferred • Two years of experience as a Business Systems Analyst or two years of experience working in a benefit administration environment with applicable technical expertise • Experience working with group Retirement Plans with an emphasis on Defined Benefit Plans • Strong working knowledge of Excel, SharePoint, Smartsheet, and Microsoft Suite • Basic understanding of business practices with good understanding of project management methodology • An understanding of database systems and applications • Collaborative, accountable, takes initiative, and successfully coordinates with cross-functional teams to enhance service delivery • Strong organizational, analytical, problem-solving, and time-management skills • Ability to exercise independent judgment • Excellent attention to detail • Excellent oral and written communication skills, including the ability to work with diverse groups of professionals in close cooperation.

🏖️ Benefícios

• health, vision, and dental coverage • retirement savings 401(k) plan with company match • paid time off (PTO) • great opportunities for growth