Innovation Manager – VoIP, Intelligence

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Perseus Group, Constellation Software

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1997

🤝 B2B

☁️ SaaS

B2B • SaaS

Perseus Group is a part of Constellation Software Inc. , focused on investing in and building enduring software businesses. With operations in over 100 vertical markets and a family of more than 800 companies, Perseus Group specializes in acquiring B2B software companies that provide mission-critical solutions for niche markets. Their approach involves offering permanent capital, fostering a culture of excellence, and ensuring recurring revenue through SaaS or maintenance models. The group emphasizes continuous improvement, empowered leadership, and integrity in all operations.

📋 Description

• Develop the business plan for the Voice & Communications initiative and own adoption, revenue growth, and overall financial performance, including how AI-driven capabilities contribute to differentiation and value. • Build and validate financial models — pricing, cost structure, and expected returns — and present go/no-go recommendations to Executive Leadership at key stage gates. • Engage directly with dealerships to understand communication workflows, validate product-market fit, and identify early adopters; lead pilot programs and work through implementation, pricing, and adoption challenges. • Participate in early-stage sales efforts — customer conversations, pilot agreements, and initial deployments — helping secure founding customers and refine the go-to-market approach. • Define the product vision and core capabilities of the VoIP platform, including AI-enabled functionality such as call transcription, summarization, intelligent routing, and workflow automation, ensuring AI delivers practical, measurable value within dealership operations. • Drive the transition from pilot to broader deployment, evolving the solution from MVP to a scalable offering by improving onboarding, usability, reliability, and AI performance based on customer feedback and usage. • Define and refine pricing and packaging, and continuously evaluate performance across adoption, revenue, cost efficiency, and the impact of AI-driven capabilities.

🎯 Requirements

• Bachelor’s degree in Business Administration, Computer Science, Finance, or a related discipline, or equivalent experience. • Experience in Product Management, Business Development, or a similar role with ownership of a product or initiative from concept through delivery and adoption. • Experience working directly with customers or end users to understand workflows, validate solutions, and drive adoption. • Strong understanding of business processes with the ability to identify opportunities for product or service improvements. • Experience with VoIP, UCaaS, or cloud communications platforms strongly preferred. • Familiarity with AI-driven capabilities such as transcription, natural language processing, or workflow automation, and the ability to apply them in practical business use cases. • Experience in dealership, ERP, or vertical SaaS environments is an asset.

🏖️ Benefits

• Full time employees will also be eligible for enrollment in a wide range of choices of benefits , including medical, dental, vision, basic life insurance, short/long term disability, 401(k) participation (with company match). • The Company provides a minimum of 10 days of vacation for new employees , sick time based on state requirements, 8 Company-paid holidays and 2 personal holidays per year.