Senior Software Engineer, Platform

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🕒 May 7

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PocketHealth

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

⚕️ Healthcare Insurance

☁️ SaaS

Healthcare Insurance • SaaS

PocketHealth is a company that provides a service for patients to easily access, manage, and share their medical imaging records. Trusted by over 1,500,000 patients, PocketHealth offers lifetime storage and the ability to access records from over 800 hospitals and clinics. Their platform empowers individuals by giving them control over their healthcare journey, allowing them to better understand their health diagnoses and make informed decisions. The service is designed to be intuitive and accessible on any device, catering to multiple users such as doctors and specialists, thereby improving the coordination of care.

📋 Description

• Operate critical infrastructure across Azure (our primary cloud) and AWS (where Conductor, our agentic healthcare automation platform, runs), including Kubernetes, managed databases, and networking • Own the observability stack and drive operational excellence — metrics, logs, traces, alerting, and the practices that turn signals into action • Build and evolve our CI/CD orchestration to make releases fast and safe • Design, build, and maintain the internal tooling, shared libraries, and automation that the Engineering team relies on every day • Serve as the engineering team's first line of support for infrastructure, CI/CD, and access issues — triaging, resolving, and turning recurring asks into self-serve tooling • Drive cloud cost engineering — vendor commitment decisions, cluster rightsizing, lifecycle policies, and the unsexy-but-meaningful work of making our infrastructure spend match our actual usage • Partner with product engineering teams throughout the SDLC to ensure infrastructure dependencies are secure, interoperate cleanly, and scale • Improve our information security and regulatory compliance posture (SOC 2, HIPAA, PHIPA) through thoughtful platform design • Raise the bar on developer experience by building high-quality shared code, documenting clearly, and actively communicating best practices

🎯 Requirements

• Bachelor's degree in Software Engineering, Computer Science, or equivalent practical experience • 4+ years developing and operating cloud-native services on a major cloud (Azure, AWS, or GCP) • A collaborative mindset, strong written and verbal communication, and a track record of partnering well across teams while maintaining a strong sense of ownership • Comfort delivering solutions to ambiguous, open-ended problems • Experience debugging production issues across the stack — correlating traces, logs, Kubernetes events, and infrastructure state to isolate root cause • Hands-on expertise configuring and operating Kubernetes • An interest in working with AI-assisted tools across the full lifecycle (development, operations, and incident response) • You have at least 3 of the following: • - Experience developing services in Go, especially cloud-native REST APIs • - Infrastructure as Code with Terraform (or equivalent) • - Production experience with observability tooling (OpenTelemetry, Prometheus, Grafana, Datadog, or similar) • - Building and maintaining CI/CD systems (GitHub Actions, ArgoCD, etc.) • - Administering MySQL or similar relational databases, including query optimization • - Linux system administration — log spelunking, shell scripting, systemd, cron • - Working knowledge of Azure or AWS best practices • - Information security fundamentals (OWASP Top 10, IAM, threat modeling) • - Managing public/private networks and DNS • - FinOps practices (cloud cost optimization, commitment planning, vendor management)

🏖️ Benefits

• Competitive salaries and benefits (including stock options for every employee!) • Four weeks of paid time off • Unlimited paid wellness days • Extended mental health coverage • 16 weeks of parental leave top-up