Professional Services Operations Manager

August 30

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6sense

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6sense Revenue AI™ reimagines the way revenue teams create, manage and convert pipeline into revenue.

Predictive intelligence • Predictive marketing • B2B marketing • Predictive sales • Artificial Intelligence

1001 - 5000

💰 $200M Series E on 2022-01

Description

• The PS Operations Manager is responsible for building, optimizing and managing the operational processes of the PS team. • Create and streamline workflows, improve efficiency, and ensure successful sales and delivery of professional services to customers. • Act as a partner to the PS organization, ensuring necessary resources to deliver against key initiatives and programs using project management methodologies.

Requirements

• Bachelor's degree in Business, Operations Management, or a related field • 2+ years experience in PS Operations or a similar role in a B2B SaaS company • Proven track record of managing and optimizing PS processes and tools • Demonstrated ability to drive strategic initiatives and programs • Proficiency with PSA tools and technologies (e.g. Kantata, Certinia, FinancialForce) • Experience in data analysis and reporting, with proficiency in CRM systems (e.g. Salesforce) and data visualization tools (e.g. Tableau)

Benefits

• Health coverage • Paid parental leave • Generous paid time-off and holidays • Quarterly self-care days off • Stock options