Salesforce Business Analyst

April 11

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A5

Unlock Explosive Growth With A5's Digital Transformation Expertise

Master Data Management • Salesforce Platform • Mulesoft • Pardot • Integrations

201 - 500 employees

💰 Private Equity Round on 2020-03

📋 Description

• We are seeking to hire an experienced Salesforce Business Analyst to join our company! • As a Salesforce Business Analyst, you would analyze business processes, gather requirements, design and configure Salesforce solutions, and manage projects. • You will also be required to work closely with business stakeholders and other members of the team. • You would also be expected to have knowledge about integrating salesforce solutions with other enterprise cloud technology systems and meet other business requirements. • Coordinate with business stakeholders to identify business requirements and translate them into scalable Salesforce solutions. • Create configurable solutions that comprise workflows, reports, custom objects, and validation rules. • Manage various salesforce projects, including gathering information, planning, and executing projects. • Formulate and maintain salesforce solution documentation. (e.g., process flows, data models, and technical specifications) • Work with the design team to ensure that the most significant business operations are addressed. • Educate and promote CRM standard procedures to guarantee that the solutions produced are highest in class for the business's overall strategy and ethos. • Create a requirement management strategy for the project, which describes the process for elicitation, documentation standards, and formats. • Familiarity with the backlog grooming process, attributes, review, and approval process. • Plan and monitor scope by ensuring that needs are within the SOW's scope and communicating any variances for inclusion in the change control process. • Assist the product owner in defining value and priority and selecting scope for upcoming releases and sprints by facilitating the continuing backlog grooming process. • Maintain a functional grasp of the business requirements and project solutions.

🎯 Requirements

• Excellent knowledge of and shown proven expertise with Sales Cloud, Service Cloud, Experience Cloud, and Salesforce CPQ. • Knowledge of development tools and processes that will aid in formulating use cases and designing project requirements. • Ability to apply critical thinking, analytical, and problem-solving skills in a fast-paced atmosphere while managing various requests is needed. • Collaborate with cross-functional teams to build sustainable applications. • An analytical problem solver who knows and employs all declarative automation and Salesforce ecosystem features. • Excellent interpersonal and organizational abilities, as well as the ability to communicate successfully with both technical and non-technical customers. • Ability to grasp the requirements of clients from diverse sectors and translate/present those demands into a compelling vision and roadmap for our clients. • Excellent knowledge of Scrum, Agile, SAFe, DevOps, and technology such as Jira and Confluence. • Salesforce implementation experience across the whole Software Development Lifecycle (SDLC).

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