Project Manager

4 hours ago

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Acxiom

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B2B • eCommerce • Marketing

Acxiom is a leading data service provider that specializes in leveraging data management, identity resolution, analytics, and martech services to help businesses enhance their marketing efforts. With a commitment to the ethical use of data, Acxiom offers solutions across various industries such as automotive, healthcare, telecommunications, financial services, and retail. Their expertise aids in optimizing marketing strategies to acquire, retain, and grow customer relationships. Acxiom partners with renowned platforms such as Adobe, Salesforce, and Snowflake to drive data-driven marketing and enable digital transformation for their clients.

1001 - 5000 employees

Founded 1968

🤝 B2B

🛍️ eCommerce

📋 Description

• Independently execute a new control validating credit card rewards offer fulfillment using proprietary bank systems and tools; training will be provided but experience in Citi systems - AWS, Rewards Tables, and Sawgrass is a plus • Analyze transaction data and customer statements to confirm accurate rewards fulfillment and detect anomalies or errors • Collaborate with cross-functional teams (e.g., Marketing and Rewards) to investigate and resolve potential issues that may need to be escalated for further review • Maintain detailed validation documentation that will include new automated reporting, system screen shots, specific validation calculations performed (Excel worksheet), and other artifacts/evidence to document the complete review of the offer fulfillment • Timely submission of artifacts to central fulfillment oversight team • Adept at operating in a fast-paced environment with strict service level agreements to complete validations • Proactively identify improvement opportunities to increase the efficiency and quality of validations • Develop senior leadership level monthly review of validation findings • Develop and maintain procedures for the validation process • Assist the broader Fulfillment Oversight Team as needed

🎯 Requirements

• 4 - 6 years of relevant experience • Advanced analytical skills and demonstrated problem-solving skills • Strong written and verbal communication and interpersonal skills • Ability to work both collaboratively and independently; ability to navigate a complex organization • Ability to work under pressure and manage deadlines or unexpected changes • Bachelor's degree; experience in compliance, or other control-related function in financial services, regulatory organization, or consulting firm

🏖️ Benefits

• Health insurance • Remote work options