SDR Operations Manager

6 hours ago

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AlphaSense

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Artificial Intelligence • Finance • Enterprise

AlphaSense is a market intelligence and search platform that empowers companies to unlock critical insights across an extensive universe of public and private content, including company filings, broker research, expert calls, and market trends. Its AI-driven technology affords users the ability to conduct comprehensive due diligence with speed and accuracy, reducing uncertainty and blind spots in decision-making. Trusted by major corporations, financial institutions, and asset management firms globally, AlphaSense serves sectors such as financial services, health care, and technology by providing generative AI-powered solutions that integrate internal proprietary data with external premium content.

1001 - 5000 employees

Founded 2011

🤖 Artificial Intelligence

💸 Finance

🏢 Enterprise

💰 Debt Financing on 2022-06

📋 Description

• Optimize and improve our existing SDR processes to ensure scalability • Be the key partner to our SDR leaders, providing productivity gains and higher quality pipeline generation numbers • Design and govern lead management, routing, and qualification processes to ensure leads flow seamlessly and are actioned efficiently. • Create and support on regular cadence of business reporting needs and SFDC dashboards • Partner with our Insights and BI teams to dive deep within data and ensure teams are following processes to collect the right data and insights • Partner directly with Sales and Marketing leadership to define and refine the Go-to-Market strategy. You will be empowered to test, iterate, and implement best-in-class outreach methodologies. • Own the Quarterly Business Review (QBR) process, including working with leaders to create and refine templates and prioritize Asks of the Business coming out of QBR meetings from both leaders and individual contributors • Anticipate the needs of scaling organization and be proactive in delivering the tools, processes, strategy and analytics that are needed • Provide real time support on our SDR tech stack and be able to troubleshoot issues regularly • Evaluate, refine and identify areas of opportunity across our technology stack, processes and workflows that will enhance productivity • Develop strong relationships with the SDR team to understand and implement best practices • Partner with our Enablement team to roll out and improve training and adoption of existing tools and processes • Be the “go to person” for the SDR organization

🎯 Requirements

• At least 4+ years of experience working with a Revenue organization and playing a key role in driving productivity for the SDR team • Operations professional with a passion for driving productivity, improving processes and using new technology to drive revenue at a high growth B2B SaaS company • Experience optimizing and rolling out new technology, workflows, and processes within a sales organization • Excellent communication skills, and the ability to work in a dynamic, fast-paced and fun environment. • Experience establishing benchmark KPIs and working with business leaders to regularly assess performance. • Use a data-driven approach to identify areas of improvement and focus for SDR leadership. • An ability to think strategically, act tactically and write effectively • A creative problem solver that identifies new and innovative ways to drive sales productivity • A strong project manager who enjoys “making things better” • Enjoys working cross-functionally and building strong relationships with various stakeholders across the business • Demonstrates exceptional organizational skills and attention to detail • Experience with the B2B sales process and the tools it takes to succeed.

🏖️ Benefits

• Equity, and a generous benefits program