CRM Marketing Manager

🕒 May 29

🏢🏡 Berlin – Hybrid

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

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Logo of AMBOSS

AMBOSS

WebsiteLinkedIn

201 - 500 employees

Founded 2012

📚 Education

⚕️ Healthcare Insurance

☁️ SaaS

Education • Healthcare Insurance • SaaS

AMBOSS is a digital medical platform designed to support medical students and clinicians in their education and clinical practice. It provides a comprehensive knowledge library, exam preparation for USMLE, COMLEX, and residency board exams, and a clinical reference tool for real-time decision-making at the point of care. AMBOSS offers mobile apps, a Chrome extension for easy access to medical information, and features like differential diagnosis management checklists, clinical calculators, and a drug database. With tools designed for seamless learning and efficient exam preparation, AMBOSS aims to enhance critical thinking and improve patient care outcomes. It serves medical students, residents, and practicing physicians with highly curated content and innovative technology solutions.

📋 Description

• Own the end-to-end strategy, implementation, and continuous optimization of multi-channel lifecycle journeys (Email, Push, In-App) within Braze. • Act as the single point of contact to internal stakeholders, translating high-level business goals into actionable CRM workflows that drive conversion and retention. • Own the reporting suite for CRM performance. You will move beyond open rates to analyze LTV, ROI, and incremental lift, providing actionable insights to the leadership team. • Spearhead the expansion of our communication ecosystem by integrating and scaling new channels (e.g., Push, SMS) • Innovate in the AI and Automation space to create applications and solutions for the team and the market

🎯 Requirements

• Experience in the multichannel CRM environment (mobile/email/web). • A growth mindset to create campaigns that can move the needle and increase our market share • Affinity and interest to try new technologies • Knowledge of marketing automation software (e.g. Braze, Hubspot) and experience with data visualization tools such as Looker • Experience with HTML, CSS and javascript-type languages like AMPscript

🏖️ Benefits

• 30 paid vacation days, AMBOSS holiday, personal purpose day and more • Daily healthy breakfast & lunch by in-house chef in Berlin HQ, AMBOSS daycare, work remotely from other office spaces in Cologne, Sardinia, Cape Town • Urban Sports Club -M plan-, Fitbit Versa 3, Deutschland Ticket…

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