Field Service Technician

March 22

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ANDRITZ

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ANDRITZ is a global leader in providing equipment, systems, and services for various industries including hydropower, pulp and paper, and metal processing. The company specializes in delivering sustainable and efficient solutions that enhance productivity and innovation. With a strong commitment to research and development, ANDRITZ aims to lead in technology and service for its customers worldwide.

Hydro • Pulp & Paper • Metals • Separation • Automation

10,000+ employees

⚡ Energy

📋 Description

• The Field Service Technician is responsible for installation, startup, process performance, training, and service of ANDRITZ supplied equipment for Dewatering. • As required provides customer operational and mechanical technical assistance to existing installations. • Strong mechanical aptitude, frequent travel, and adaptability are required for this position. • Plans and books service calls within Canada. • Supervises bargaining unit employees when they are used to assist with field service. • Supervises and instructs contractors and customers on rebuilds and maintenance of their Andritz equipment. • Telephone sales and support to customers when not engaged in field service activities. • Verification of proper installation of Andritz supplied equipment. • Services Andritz equipment. • Ability to write detailed reports in the English language, outlining situations occurring at the job site. • Process optimization prior to performance testing. • Demonstration of performance based upon customer specifications. • Maintain a good understanding of electrical and pneumatic controls and problem resolution at site when required. • As required, modify the equipment PLC programming at site to meet customer requirements. • Promotes and furthers Andritz’s goals through the development of good customer relationships and recognized professionalism while at site. • Maintains current knowledge of new Andritz Technology, both process and startup requirements. • Stays current on all OH&S training, and wears appropriate Personal Protection Equipment (PPE) as required for each specific job site.

🎯 Requirements

• Good mechanical aptitude. • Journeyman Millwright preferred. • Process knowledge of different Andritz manufactured equipment. • Experience at reading basic engineering drawings. • Computer Skills: Microsoft (Windows, Word, Excel). • Electrical Instrumentation and working knowledge of PLC programming with Allen Bradley, Siemen’s, Modicon, and GE is an asset for this position. • Must have a class 5 driver's license, and acceptable driver's abstract. • Legally entitled to work in Canada on a full-time basis. • Must be able to use most hand tools and have well developed mechanical aptitude. • Must have ability to use precision measuring instruments and the ability to read and interpret engineering drawings and blueprints.