Solutions Engineer

4 days ago

Anrok

WebsiteLinkedInAll Job Openings

Anrok is the modern sales tax solution for SaaS businesses

2 - 10

💰 $20M Series A on 2022-02

Description

Become an expert in the various paths to integrating with Anrok between pre-built integration functionality, our APIs, and manual workflows Consult with customers and prospects to design and execute on the best solution for their specific business, serving as the primary technical contact both pre- and post-sales Work closely with our Product and Engineering teams to build and maintain expertise in the product, as well as to surface areas of friction and potential improvement Break down complex technical challenges and concepts for internal and external teams, to foster shared understanding and a clear path toward resolution Design workflows to effectively prioritize and manage live calls, email responses, documentation of implementation paths and decisions, and other strategic projects Help surface and implement new ideas, such as improving our technical documentation or designing new demo functionality for our third party integrations Serve as a consultative expert on both Anrok and broader API systems design for our prospects, customers, and partners Work closely with our Sales and Onboarding teams to provide effective and efficient technical support throughout the customer lifecycle

Requirements

• You have 5+ years of experience as a Sales or Solutions Engineer or in an equivalent role. • You have an additional 2+ years of experience in SaaS and/or startups, in a customer-facing role and/or technical role • You thrive in understanding complex problems, crafting inventive solutions, and mapping out a clear path forward and executing on it. • You’re familiar with API integrations, debugging, and designing implementation project plans. • You’re as comfortable speaking with developers and product leaders as you are with business executives and non-technical teams. • You love to learn, and are capable of building deep expertise in new industries and products quickly. • You enjoy designing and executing on new cross-functional initiatives and are comfortable leading a project where you have to gain buy-in from various leaders. • You enjoy playing a key role in the sales cycle and contributing to the bottom line. • Strong written and verbal communication skills, and ability to stay organized, are a must.

Benefits

• The equity upside of an early-stage startup with the product-market fit of a later-stage company. • Work where you want: the Anrok SF office or wherever you call home. • Medical, dental, and vision insurance covered 100%. • One Medical membership covered, flexible sick benefits and more. • Company-wide holidays over the winter break. • Annual learning and development stipend for books, online courses, and conferences, as well as a curious team to share your learnings with. • Bi-annual team offsites and optional quarterly gatherings at the SF HQ office. • All the latest gadgets you need to thrive at work.

Search Remote Jobs