Head of Scaled Customer Success, Engagement and Enablement

June 14

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Logo of Apollo GraphQL

Apollo GraphQL

Apollo is the GraphQL company. Our mission is to empower every developer with a graph.

51 - 200

Description

• Lead Apollo's Customer Enablement team • Develop digital customer success strategies • Utilize data analytics to enhance customer experience • Collaborate with internal stakeholders on technology engagement initiatives • Establish AI Assist strategy for customer engagement

Requirements

• Proven experience leading Customer Enablement strategies • Strong understanding of self-service business acumen • Data-driven mindset for A/B testing • Familiarity with community engagement tactics • Experience with delegating tasks and coaching managers

Benefits

• Competitive salary • Remote work flexibility • Health insurance benefits • Team building activities • Professional development opportunities

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