Service Delivery Manager

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Atos

WebsiteLinkedInAll Job Openings

10,000+ employees

🔒 Cybersecurity

IT Services • Cloud • Cybersecurity

Atos is a global leader in digital transformation, providing a wide range of solutions and services across industries. The company specializes in cloud and infrastructure services, digital business platforms, technology consulting, and cybersecurity, with a focus on enhancing user experiences and supporting enterprise digital journeys. Atos is committed to sustainability and innovation, partnering with various organizations to drive digital advancements, such as its role as the official IT partner for the UEFA and the Olympic Games.

📋 Description

• Maintain and update intercompany agreements, data protection documents, and purchase orders • Manage third‑party contracts for software, hardware, managed print services, and monthly pass-through (PT+) items • Review monthly invoice backup data, validate goods receipts, manage invoice redactions, and ensure accurate tax handling • Conduct financial analysis and maintain monthly cash flow forecasts • Manage the Master Contract Tracker (MCT) for all contract renewals, billing amounts, and agreement details • Obtain and validate vendor quotes; verify usage, asset details, and year-over-year cost changes • Review monthly P&L reports and research anomalies • Meet weekly with client counterparts (“2‑in‑the‑box”) and respond to inquiries within 24 hours

🎯 Requirements

• 10+ years of experience drafting, negotiating, and managing IT outsourcing contracts • Strong commercial acumen and the ability to resolve issues independently • Experience with P&L, revenue forecasting, and basic accounting concepts • Understanding of software licensing, maintenance contracts, and IT outsourcing terms • Excellent written communication skills • Hands-on experience with MS Office, SharePoint, and basic Ariba functions • Ability to manage multiple priorities, work cross-functionally, and communicate with all levels of management • Strong organizational skills, reliability, and a proactive mindset.

🏖️ Benefits

• health insurance • retirement plans • flexible work arrangements