RCM Onboarding Specialist

Job not on LinkedIn

5 hours ago

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚀 Onboarding Specialist

🚫👨‍🎓 No degree required

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AxisCare Home Care Software

WebsiteLinkedInAll Job Openings

Healthcare Insurance • Enterprise • SaaS

AxisCare Home Care Software is a leading provider of software solutions designed specifically for home care agencies. Their platform offers a comprehensive suite of features including caregiver management, electronic visit verification (EVV), scheduling, billing, and reporting tools to enhance operational efficiency and improve caregiver satisfaction. AxisCare is dedicated to supporting agencies of all sizes in delivering exceptional care to clients while streamlining their business operations.

51 - 200 employees

Founded 2011

⚕️ Healthcare Insurance

🏢 Enterprise

☁️ SaaS

📋 Description

• The RCM Onboarding Specialist plays a critical role in ensuring new Revenue Cycle Management (RCM) clients are set up for long-term billing success. • This role owns the configuration and onboarding process from kickoff through handoff to the Testing & Projects team, ensuring every payer, service, schedule, and setting is accurately built so claims can flow cleanly and get paid on time. • This role works closely with clients, internal teams, and payer portals to make sure all billing infrastructure is established correctly and documented thoroughly. • Guide new clients through the setup of electronic payments and remittance (ERA) enrollment. • Collect, organize, and validate payer portal credentials. • Configure Electronic Visit Verification (EVV) rules based on state and payer requirements. • Build and validate payer profiles, including IDs, billing rules, and submission details. • Configure billable services (codes, modifiers, units, and related details) for each payer. • Establish correct claim creation logic, payer sequencing, and billing settings. • Participate in onboarding calls with new clients. • Provide a clean, organized handoff to the Testing & Projects Manager, including all configuration notes, outstanding items, and readiness details.

🎯 Requirements

• 2+ years of experience in medical billing, RCM, or third-party payer billing (Medicaid, MCOs, VA, commercial plans). • Understanding of claims submission, remittances/EOBs, denials, and reprocessing. • Experience working in payer portals and RCM systems. • Proficiency with productivity tools (email, spreadsheets, shared documents, task or project tools such as Asana or Jira). • High attention to detail—You consistently deliver accurate configuration and documentation. • Strong written communication—Clear documentation that allows others to understand status quickly. • Project-management mindset—Ability to manage multiple simultaneous onboardings and prioritize effectively. • Customer-service mindset—You’re confident, warm, and able to deliver a 'white-glove' experience while maintaining process guardrails. • Thrives in a fast-paced environment—Comfortable adjusting priorities and staying organized. • Independent worker—You take ownership, ask good questions, and escalate when needed.

🏖️ Benefits

• Competitive salary and comprehensive benefits package. • Opportunities for professional growth and career development. • Flexible work arrangements, including remote work options. • Health, dental, and vision insurance. • 401(k) plan with company matching. • Company will provide laptop and other needed computer equipment.