Account Manager

September 4

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BAD Marketing

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A growth-focused marketing agency 🚀 Our services: Email & SMS | Amazon Management | Content Creation | Paid Ads | CRO

E-Commerce • Content Creation • Email Marketing • SMS Marketing • Amazon SEO

51 - 200

Description

• As an Account Manager, you will play an important role in keeping clients satisfied with our services. • You will be responsible for client retention, expansion, and delivering top notch solutions for growth. • Managing a list of 30-50 automotive clients, overseeing their onboarding process which spans 5 business days with daily steps • Conducting introductory calls with clients (15-20 minutes) to gather information for successful onboarding • Hosting launch calls via video to set expectations, train clients on lead management software, and showcase final ads before pushing them live. • Conducting regular check-in calls to address revenue tracking, software issues and other client concerns, ensuring their satisfaction. • Maintaining client communication via Telegram group chat, with expected responses within 24 hours, typically responding within an hour for issue updates • Project managing a team of editors and media buys to ensure timely task completion. • Measure success based on maintaining a churn rate of 5% or lower, impacting overall departmental growth. • Thrive in a fast paced environment, contributing to team success and personal development opportunities.

Requirements

• Have a real passion for cars will make you standout. • 1-2+ years of account managing experience. • Any sales experience is preferred • Must have amazing organizational and communication skills • Understand the META advertising platform and Google Ads platform at a basic level. • Understand services such as Vinyl Wrapping, Ceramic Coating, PPF, Powder coating, Wheel repair, tinting, and more will give you a massive advantage.

Benefits

• Comprehensive health, dental, and vision insurance plans (US Residents Only) • PTO • Paid US Holidays • Opportunities for professional development and advancement within the organization. • A collaborative and innovative work environment with a focus on creativity and results.