Security Operations Engineer

August 23

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blueAPACHE

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blueAPACHE is based on the idea that people should have secure and efficient access to their systems wherever they are.

Managed Services and Support • Internet and Private network • Hybrid and Private Cloud • Telephony and Collaboration • Software and Solutions

201 - 500

Description

• Deliver exceptional customer service while managing and maintaining customer environments • Create documentation around various processes and procedures • Provide 2nd level technical support within agreed SLA agreements • Adhere to Incident, Security, Problem, and Change Management processes as per standards (ITIL Framework) • Create and maintain technical documentation for customer environments • Provide Security Solutions Administration and Incident Response

Requirements

• Demonstrated experience with proven performance within Security Operations • Managing and Administration / Configuration of Security Solutions such as End Point Security, CrowdStrike, SIEM – Rapid7, Vulnerability Management – Rapid7, IAM – CyberArk – Access, PAM • Experience with Security Awareness and Phishing Simulation – KnowBe4, Mimecast, Application Whitelisting solutions such as Airlock, and Microsoft Security • Knowledge of ASD Essential 8, NIST or other key security frameworks • Knowledge in handling ITSM tools and documentation repositories such as ServiceNow, Confluence • Experience in Security Monitoring, Incident Response, Threat Management, and driving Vulnerability Management Program for Customers • General Infrastructure and Network awareness • Security Solutions Implementation, Operational experience • Experience in interacting with Customers regularly

Benefits

• Options for virtual interviews • Supportive and rewarding environment • Flexibility including hybrid/work from home model • Regular social events and great culture • Ongoing training and development including paid certifications • Quality hardware and laptop provided • Employee referral programs