Tech Support Data Engineer
August 7
Description
• This role is part of the team of Customer Engineers in Professional Services, seeking highly talented individuals • Customer Engineers are the customer facing technical owners of our existing customer relationships and data driven deliverables on the company’s platform. • You will work hands-on with our technology stack and collaborate with several teams • Responsible for regularly interacting with our customers to gather requirements • Translate business requirements into technical solutions using SQL, scripting, codebase configurations, etc • Implementing the company’s platform and its various components for our new customers • Helping answer customer questions, and troubleshooting where necessary • Participating in the on-call rotation • Finding out sustainable ways of addressing repeatable issues, and building tools for automation
Requirements
• BS degree in Computer Science, Engineering, Mathematics, Economics, Statistics, Information Management or similar • 2+ years in a technical role that involves managing and manipulating large data sets, such as ETL, Data Warehousing, Analytics, Data Science etc. • 2+ years in a client-facing role that involves being a point-of-contact for technical and non-technical users • Proficient in one programming language and working knowledge of SQL and Unix command line tools • Working Knowledge of Github, and AWS infrastructure • Excellent problem solving skills • Strong Communication skills • Improvement mindset, through processes, tools and/ or documentation • Strong professionalism & work ethic • Nice to have: Working knowledge of Java and/or Scala • Nice to have: Marketing technology industry & relevant vendor knowledge
Benefits
• Law Benefits • Private Health Insurance • Paid Time Off • Training • Life insurance • Mental Health Support • Learning and Development Programs
Apply Now