Tech Support Data Engineer
August 3
Description
• This role is part of the team of Customer Engineers in Professional Services • Seeking highly talented individuals to join and grow our team • Customer-facing data engineer who ensures projects’ and customers' success • Great attention to detail • Proactive in seeking potential roadblocks to success • Manage the trust and expectations of a customer • Impact-driven individuals who help Boldr grow and achieve our Purpose • Deliver on all customer technical requests • Design Solutions - translate business requirements into technical solutions using SQL, scripting, codebase configurations, etc • Set up ETL pipelines across disparate data sources, and creating a unified Data Model • Set up/enabling new product features & ingest/export integrations • Help answer customer questions, and troubleshoot where necessary • Participate in the on-call rotation • Find sustainable ways of addressing repeatable issues, and build tools for automation • Contribute with documentation and build our customer specific configuration knowledge base • A source of feedback for product team, full stack and backend engineering teams
Requirements
• BS degree in Computer Science, Engineering, Mathematics, Economics, Statistics, Information Management or similar • 2+ years in a technical role that involves managing and manipulating large data sets, such as ETL, Data Warehousing, Analytics, Data Science etc. • 2+ years in a client-facing role that involves being a point-of-contact for technical and non-technical users • Proficient in one programming language and working knowledge of SQL and Unix command line tools • Working Knowledge of Github, and AWS infrastructure • Excellent problem solving skills • Strong Communication skills • Improvement mindset, through processes, tools and/ or documentation • Strong professionalism & work ethic • Nice to have: • Working knowledge of Java and/or Scala • Marketing technology industry & relevant vendor knowledge
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