Senior Team Manager, Campaign Operations

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🔥 0 minutes ago

🗻 New Hampshire – Remote

🗻 New Hampshire – Remote

💵 $125k - $170k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

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Box Inc Deutschland

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2004

Box Inc hat eine Mission: Unternehmen dabei helfen, genau das zu tun, was sie am besten können. Das tun wir, indem wir die nötige Zeit für die Kartonbeschaffung und -recherche deutlich verkürzen.

📋 Description

• Lead, mentor, and develop a team of Campaign Operations professionals, establishing clear ownership, priorities, and performance expectations. • Drive operational excellence through standardized processes, documentation, workload management, and SLA development. • Apply systems thinking to identify root causes of operational inefficiencies and redesign workflows for scale and consistency. • Own end-to-end execution of integrated marketing campaigns across email, webinar, lifecycle, and digital programs. • Ensure campaigns are delivered accurately, on time, and with high quality across platforms including Marketo, Iterable, Segment, and BigMarker. • Oversee intake, build, QA, launch, and post-launch processes to ensure operational reliability and consistency. • Design and evolve scalable campaign operations infrastructure, including workflows, templates, and governance models. • Establish and enforce QA standards, SLAs, and best practices to improve execution quality and efficiency. • Drive automation across campaign workflows and leverage AI capabilities to reduce manual effort, increase speed to launch and enhance personalization at scale. • Manage campaign intake and prioritization across competing stakeholder requests. • Partner with Marketers to translate marketing strategy into executable plans. • Ensure alignment on audiences, timelines, dependencies, and performance expectations across all campaigns.

🎯 Requirements

• 10+ years of experience in Marketing Operations • 2+ years of people management experience leading high-performing operational teams. • Hands-on experience with Marketo required. • Experience managing webinar and event technologies such as Zoom, BigMarker, Goldcast. • Familiarity with customer data platforms and event tracking tools such as Segment. • Strong understanding of campaign execution workflows, audience segmentation, and marketing automation best practices. • Experience building scalable operational processes, documentation, and governance frameworks. • Excellent project management, communication, and stakeholder management skills. • Strong analytical mindset with experience leveraging campaign and operational data to drive optimization. • Ability to balance strategic thinking with hands-on execution in a fast-paced, cross-functional environment.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options