Brainlab is a digital medical technology pioneer founded in 1989 and headquartered in Munich. The company employs 2200 people in 25 locations around the globe. Brainlab serves physicians, medical professionals and their patients in over 6300+ hospitals in 122 countries.

Brainlab creates software-driven medical solutions that digitize, automate and optimize clinical workflows for neurosurgery, spine, trauma, craniomaxillofacial (CMF), general and vascular surgery as well as radiotherapy and radiosurgery. Core products center around surgical navigation, radiotherapy, digital operating room integration, and information and knowledge exchange. The Brainlab open framework operating system will allow third parties to develop medical applications to further advance the field of spatial computing and mixed reality.

Brainlab is dedicated to creating an impact in healthcare. The company connects opportunities from emerging digital technologies to transform healthcare at scale and help improve the lives of patients worldwide. 

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Brainlab

Customer Success & Support

• We are looking for an additional team member to join our technical customer support team. As a Brainlab Support Technician / Engineer, you are responsible for providing outstanding service to our customers and achieve this thanks to your extensive technical knowledge. As a Brainlab service professional, you are the face to the customer, ensure that customer equipment is installed, maintained and serviced and that the clinical staff receives professional technical assistance. Being part of a team for our new and revolutionary product line you have the opportunity to grow within our company. You are working independently from your home office.
• Product portfolio: Loop X, Airo - to find out more about our newest product Loop X, please click here
• Main responsibilities will include:
  - Install new Brainab devices and software in hospitals
  - Install SW/HW upgrades
  - Perform Maintenance and Inspection of systems/devices incl. Electrical Safety Tests in specified time
  - Perform Troubleshooting independently
  - Repair systems/devices and minimize down time
  - Complete every installation or service assignment quickly and efficiently
  - Plan, organize, and implement all service assignments conscientiously and independently following the directive from the Support Manager
  - Perform mandatory administrative tasks accurately
  - Document performed services according to Brainlab policies
  - Provide ideas and innovation to improve current products, provide sustainable input for continued engineering
  - Keep customers up-to-date regarding open requests, maintain good customer relationship and deliver high level customer service
  - Maintain good and efficient communication between customers, colleagues and superior

Support Specialist / Engineer - Imaging Systems

• We are looking for an additional team member to join our technical customer support team. As a Brainlab Support Technician / Engineer, you are responsible for providing outstanding service to our customers and achieve this thanks to your extensive technical knowledge. As a Brainlab service professional, you are the face to the customer, ensure that customer equipment is installed, maintained and serviced and that the clinical staff receives professional technical assistance. Being part of a team for our new and revolutionary product line you have the opportunity to grow within our company. You are working independently from your home office. Product portfolio: Loop X, Airo - to find out more about our newest product Loop X, please click here

Sales

• Engage and build meaningful relationships with customers and partners
• Foster existing relationships and create a trusting foundation for further opportunities
• Ensure timely involvement in all applicable tenders, working together with customers
• Travel to existing customer hospitals to expand the product portfolio at those sites
• Visit new customers to develop our business and lead/manage the complete sales process
• Communicate with strategic partners and develop a creative mid and long term strategy in alignment with Brainlab corporate strategy
• Gather accurate forecast and applicable data to perform budget planning
• Generate and maintain a complete and consistent customer database for assigned territory
• Attend national and international meetings and symposia

Area Sales Manager Radiation Oncology – Northern France

• Translate training and education into successful sales of all Visiontree’s products, marketed in packages to align with the Brainlab RadOnc and surgery portfolios (Neuro, Spine and Oncology).
• Develop creative strategies for all existing and potential accounts within territory.
• Generate and maintain a complete and consistent customer database for assigned territory.
• Establish and maintain relationships with all contacts at qualified accounts through customer visits, letters, phone calls, attendance at congresses, etc.
• Manage the complete sales cycle (including presentation, evaluation, contract negotiation and close, followed by hand-off to Visiontree implementations team).
• Prepare necessary documents for tenders (including quotes, letters, answering of technical questions, etc.).
• Develop regular pattern of contacting customers and stay knowledgeable regarding the status of each account, distributor, and market.
• Leverage existing client relationships to effectively influence other accounts and promote upgrade business.
• Share account information with colleagues to stimulate cross-selling.
• Conduct accurate sales forecasts and provide data for annual budget planning.
• Develop a creative 12-month sales strategy in alignment with Visiontree and Brainlab’s corporate strategies.
• Maintain a high degree of knowledge through continuous self-training.
• Maintain a professional and innovative image of VisionTree and Brainlab with customers, competitors, and colleagues.
• Monitor own costs and propose potential saving.

Remote Jobs at Brainlab

Brainlab

Support Specialist / Engineer - Imaging Systems

Brainlab

Support Specialist / Engineer - Imaging Systems

Brainlab

Area Sales Manager Radiation Oncology – Northern France

Brainlab

Area Sales Manager

Brainlab