Chief of Staff – Strategic Operations

Job not on LinkedIn

August 12

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Logo of BruntWork

BruntWork

B2B • B2C • Remote Work

BruntWork is a company that connects skilled professionals with remote job opportunities across various industries. Based on the principle of enabling individuals to work from home, BruntWork focuses on providing roles in customer support, web development, digital marketing, graphic design, and virtual assistance. The company primarily serves clients in Australia, the UK, the US, Canada, New Zealand, and beyond, while sourcing talent from regions including Southeast Asia, Latin America, and Eastern Europe.

5001 - 10000 employees

Founded 2020

🤝 B2B

👥 B2C

📋 Description

• Act as the CEO’s operational shield — no internal issue should reach the CEO unless strategic • Run weekly leadership meetings, track commitments, enforce deadlines and accountability • Lead the entire hiring pipeline: candidate sourcing, screening, interview coordination, decision flow • Oversee the Executive Assistant and micro-roles to ensure operational alignment • Build, document, and evolve standard operating procedures (SOPs) for scalable growth • Manage internal communication flow across all departments • Prepare CEO for strategic meetings, presentations, partnerships, and events • Represent leadership in internal and external meetings when needed • Resolve operational escalations before they reach CEO level • Maintain org chart, role clarity, and reporting structure across teams • Track strategic initiatives, KPIs and transformation milestones • Create, manage, and improve operating rhythms (daily/weekly/monthly/quarterly) • Support hiring + onboarding to ensure every new hire succeeds from day one

🎯 Requirements

• 5+ years in operations / project management / executive support • 2+ years in a Chief of Staff, Operations Manager, or similar leadership role • Experience in IT, MSP, or tech services is strongly preferred • Proven ability to manage multiple stakeholders & priorities under pressure • Experience building remote teams and scaling operations • Impeccable communication & executive presence — written + verbal • Experience supporting founder/entrepreneur-led companies is highly valued • Ability to move fast, make decisions, and execute independently • Natural systems builder — sees chaos and creates structure • Technical Skill Expectations: • Project Management (Asana, ClickUp, Monday, etc.) Advanced • Google Workspace Advanced • Communication Tools (Slack, Zoom, Meet) Advanced • Microsoft 365 Proficient • CRM (HubSpot, Salesforce, GoHighLevel) Working Knowledge • PSA/RMM tools (HaloPSA, NinjaOne) Bonus • Reporting tools (Data Studio, Power BI) Bonus

🏖️ Benefits

• HMO coverage for eligible locations • Permanent work from home • Immediate hiring • Steady freelance job

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