BruntWork
B2B • B2C • Remote Work
BruntWork is a company that connects skilled professionals with remote job opportunities across various industries. Based on the principle of enabling individuals to work from home, BruntWork focuses on providing roles in customer support, web development, digital marketing, graphic design, and virtual assistance. The company primarily serves clients in Australia, the UK, the US, Canada, New Zealand, and beyond, while sourcing talent from regions including Southeast Asia, Latin America, and Eastern Europe.
Operations and Administrative Coordinator
Job not on LinkedIn
September 12
BruntWork
B2B • B2C • Remote Work
BruntWork is a company that connects skilled professionals with remote job opportunities across various industries. Based on the principle of enabling individuals to work from home, BruntWork focuses on providing roles in customer support, web development, digital marketing, graphic design, and virtual assistance. The company primarily serves clients in Australia, the UK, the US, Canada, New Zealand, and beyond, while sourcing talent from regions including Southeast Asia, Latin America, and Eastern Europe.
đź“‹ Description
• Manage and expedite daily invoicing processes, ensuring all completed jobs are invoiced promptly and any existing backlog is eliminated. • Prepare and draft final invoices for approval within Simpro, ensuring accuracy and compliance. • Monitor and follow up on overdue invoices to maintain healthy cash flow. • Assist with accounts payable and supplier invoice entry in accounting software (Xero) as required. • Generate essential monthly financial and operational performance reports from Simpro and Xero. • Serve as a primary point of contact for incoming client work orders via email, ensuring acknowledgment within two hours. • Interpret technician notes and photos to draft comprehensive, strata-appropriate job reports using Simpro and AI tools. • Dispatch drafted job reports to clients for review and manage follow-up communications. • Efficiently schedule and confirm appointments with tenants and clients. • Proactively manage and filter general email inboxes for both business entities. • Conduct daily time checks, reconciling vehicle tracker data with Simpro workflows and internal records, flagging discrepancies. • Liaise with technicians daily to obtain missing job data, notes, and photos required for accurate reporting. • Support backflow compliance administration and tracking. • Document existing administrative processes and workflows to facilitate efficient delegation and training. • Lead the initiative to merge duplicate sites and clean up legacy data within Simpro. • Maintain accurate job statuses and custom fields in Simpro to reflect real-time workflow progression.
🎯 Requirements
• Proven experience with Simpro software, ideally with a strong understanding of its features and potential for optimization. • Proficiency in Microsoft 365 applications, including Outlook and Teams. • Exceptional organizational skills and a meticulous attention to detail. • Strong written and verbal communication skills, capable of professional client interaction and internal team coordination. • Demonstrated ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment. • Proactive problem-solver with a strong initiative to identify and implement process improvements. • Experience in a trades-based service industry or similar environment is highly advantageous. • A commitment to documenting processes and creating scalable administrative frameworks. • Comfortable utilizing AI tools (e.g., ChatGPT) for report drafting and data interpretation (desirable).
🏖️ Benefits
• Independent Contractor Perks • Permanent work from home • Immediate hiring • Steady freelance job
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