Senior Technical Business Analyst

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November 13

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BruntWork

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B2B • B2C • Remote Work

BruntWork is a company that connects skilled professionals with remote job opportunities across various industries. Based on the principle of enabling individuals to work from home, BruntWork focuses on providing roles in customer support, web development, digital marketing, graphic design, and virtual assistance. The company primarily serves clients in Australia, the UK, the US, Canada, New Zealand, and beyond, while sourcing talent from regions including Southeast Asia, Latin America, and Eastern Europe.

5001 - 10000 employees

Founded 2020

🤝 B2B

👥 B2C

📋 Description

• Gather, analyse and validate customer requirements, simplifying complex information and identifying true business needs. • Translate requirements into clear technical/functional specs, process documentation, and platform configurations. • Design and implement insurance product and claims data models, user interfaces, user journeys, and business rules using the platform’s configuration and scripting tools. • Prepare and execute system and integration testing, support customer UAT, and ensure solutions meet agreed requirements. • Define data transformation and mapping needs for data conversion activities. • Facilitate workshops and discussions with technical and business stakeholders, creating strong written and visual documentation. • Manage customer queries during the project and coordinate with internal teams and third parties to ensure successful delivery. • Oversee project scope, timelines, risks, and change requests, maintaining up-to-date project documentation. • Collaborate with the development team on new platform features and enhancements.

🎯 Requirements

• Strong understanding of the full software development lifecycle. • Experience as a Business Analyst or Technical Business Analyst, ideally in complex system environments. • Solid background in producing documentation such as business requirements, technical specifications, and process maps. • Commercial experience across both waterfall and agile methodologies. • Experience configuring or implementing large, complex software solutions. • Good understanding of relational databases. • Strong communication, presentation, and stakeholder-engagement skills. • Experience in general insurance (policy and/or claims) is highly desirable . • Degree qualified or equivalent experience.

🏖️ Benefits

• Flexible remote working aligned to Sydney hours (8am–5pm, Monday to Friday)