Junior Paralegal

December 9, 2024

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CallTek

CallTek is a global leader in white-label technical support and business process outsourcing (BPO) services for technology operators and service providers. With over 19 years of experience, they offer a wide range of solutions including Technology as a Service (TaaS), field service management, network operations center (NOC) support, and remote patient monitoring. CallTek specializes in serving industries such as hospitality, healthcare, and multi-family housing by providing seamless on-site and remote technical support, project management, and customer service. Their extensive network of over 6,000 customer support agents offers 24/7 support in multiple languages, making them a trusted partner in amplifying business operations.

📋 Description

• Highly organized and motivated individual with a passion for providing excellent customer service. • Provide comprehensive administrative and paralegal support to attorneys. • Maintain and update client files. • Draft legal documents, such as motions and correspondence. • Conduct legal research. • Manage attorney calendars and schedules. • Communicate effectively with clients and colleagues via phone, email, and text. • Follow up with clients for updates and ensure satisfaction. • Supporting Administrative Operations.

🎯 Requirements

• Proficient in Microsoft Office Suite. • Excellent written and verbal communication skills. • Strong organizational and time management skills. • Ability to multitask and prioritize effectively. • Ability to learn and adapt quickly in a fast-paced environment. • Experience in a legal or customer service environment a plus. • Experience on Library AI system • Strong personality

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