Operations Coordinator

November 29, 2024

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CallTek

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CallTek is a global leader in white-label technical support and business process outsourcing (BPO) services for technology operators and service providers. With over 19 years of experience, they offer a wide range of solutions including Technology as a Service (TaaS), field service management, network operations center (NOC) support, and remote patient monitoring. CallTek specializes in serving industries such as hospitality, healthcare, and multi-family housing by providing seamless on-site and remote technical support, project management, and customer service. Their extensive network of over 6,000 customer support agents offers 24/7 support in multiple languages, making them a trusted partner in amplifying business operations.

5001 - 10000 employees

Founded 2008

🤝 B2B

📡 Telecommunications

⚕️ Healthcare Insurance

📋 Description

• The Operations Coordinator at Staff4Me will be responsible for supporting the daily operations of the company to ensure efficiency and effectiveness. • This role involves coordinating various operational processes, working closely with multiple teams, and acting as a point of contact for both internal and external stakeholders. • Assist in the development and implementation of operational policies and procedures. • Coordinate and manage day-to-day operational activities and ensure compliance with company standards. • Act as a liaison between different departments to facilitate communication and collaboration. • Monitor operational performance metrics and provide reports to management on effectiveness and areas for improvement. • Assist in scheduling and organizing meetings, training sessions, and other events. • Support special projects and initiatives as assigned by management.

🎯 Requirements

• Bachelor's degree in Business Administration, Operations Management, or a related field preferred. • 1-3 years of experience in operations coordination or a related role. • Strong understanding of operational processes and best practices. • Excellent organizational and multitasking skills, with a keen attention to detail. • Proficient in Microsoft Office Suite and other relevant software. • Strong verbal and written communication skills.