Director, Presales Engineering

May 22

Apply Now

Receive Emails with Similar Jobs

Carbyne

WebsiteLinkedInAll Job Openings

Mission Critical Contact Center Solutions

NG911 • Call Handling • NG911 plugin for legacy systems • PSAP in the cloud • 911 as a service

51 - 200

Description

• Direct the Sales Engineering efforts, leading technical resources to assist the Sales team in winning new customers and maximizing revenue • Provide coaching and mentorship to the team members • Actively participate in pre-sales activities, conducting engineering site evaluations, designing solutions, and leading workshops with prospects • Build strong relationships with customers, understand their needs, and architect solutions that meet their requirements and work with internal and external stakeholders • Drives continuous improvement in the pre-sales process by developing documentation, best practices, and training materials • Works effectively with cross-functional teams including Sales, Product, Operations, and Engineering • Interpret complex problems, create simple solutions and collaborate closely with prospects, channel partners and our sales team to deliver winning solutions

Requirements

• 5+ years of experience leading and managing pre-sales technical teams • A minimum of 5-7 years of experience in Telephony, LAN networking, IT infrastructure engineering, with in-depth knowledge of firewalls, routers, and network protocols (BGP, MPLS, IPv4/6, etc.) • Proven ability to actively participate in technical pre-sales activities and customer engagements beyond team management • Excellent written and verbal communication skills to effectively interact with customers, colleagues, and senior leadership • Willingness to travel to customers' locations within the US up to 35% of the time

Benefits

• Comprehensive medical, dental and vision insurance • 401k, matching up to 4% of your salary • Paid Parental Leave • Unlimited vacation days • Competitive options plan • Reimbursement for commuter expenses (if you work in the NY office) • Development Budget • Health and Wellness Benefits