Senior Managing Director, PEGA Service Line

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Cayuse Holdings

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏛️ Government

🤝 B2B

🔒 Cybersecurity

Government • B2B • Cybersecurity

Cayuse Holdings is a company that represents a portfolio of businesses focused on delivering IT services across various sectors, including Government, Commercial, and Native Solutions. The company prioritizes long-term relationships with clients and provides a wide range of services, such as program and project management, cybersecurity operations, and systems implementation. With a commitment to sustainability and stewardship, Cayuse Holdings aims to make a positive impact while servicing federal, state, local governments, and tribal entities.

📋 Description

• Develop and execute the overall market strategy for the Pega portfolio, aligning with corporate priorities and growth targets. • Define differentiated Pega-based offerings, assets, accelerators, and value propositions. • Monitor industry trends and Pega ecosystem developments to ensure the firm remains at the forefront of innovation. • Partner with sales and account leadership to drive pipeline development, sales pursuits, proposals, and executive briefings. • Establish strong relationships with Pega leadership to influence product roadmap alignment and co-selling opportunities. • Achieve revenue targets, profitability goals, and market expansion objectives. • Oversee delivery quality and ensure consistent use of methodologies, best practices, and governance standards. • Serve as executive sponsor for major client engagements, ensuring successful outcomes and long-term partnership growth. • Guide teams in solution architecture, complex program delivery, and multi-year modernization roadmaps. • Build and scale a world-class Pega talent community, including recruitment, training, certification, and career development programs. • Champion knowledge management, reusable assets, and delivery frameworks. • Foster a collaborative, inclusive, and high-performance culture. • Manage financial performance, budgets, resource planning, and operational KPIs for the offering. • Drive continuous improvement across processes, tools, and delivery models. • Ensure compliance with corporate, regulatory, and client requirements. • Other duties as assigned.

🎯 Requirements

• Extensive experience (typically 15+ years) in digital transformation, automation, workflow, or case management solutions. • Demonstrated leadership experience within the Pega ecosystem, including large-scale implementation oversight. • Must be able to pass a background check. • Strong business development and executive relationship-building skills. • Proven track record of managing P&L, driving growth, and leading large multidisciplinary teams. • Deep understanding of industry trends (e.g., AI automation, customer decisioning, workflow modernization). • Excellent strategic thinking abilities. • Must possess problem-solving skills. • Strong professional presence, exceptional collaboration skills, excellent oral and written communication skills, negotiation, and confident presentation skills. • Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, and Acrobat. • Highly motivated with the ability to manage multiple tasks at any one time. • Ability to forge new relationships, both individual and team-based. • Must be a self-starter, able to work independently and as part of a team. • Preferred Qualifications: Pega Lead System Architect (CLSA) or similar advanced Pega certifications. • Experience in consulting, technology services, or professional services leadership roles. • Background in large enterprise transformation projects across industries such as financial services, healthcare, public sector, or telecom.

🏖️ Benefits

• Medical, Dental and Vision Insurance • Wellness Program • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) • Short-Term and Long-Term Disability options • Basic Life and AD&D Insurance (Company Provided) • Voluntary Life and AD&D options • 401(k) Retirement Savings Plan with matching after one year • Paid Time Off