Associate Director, Field Operations

5 hours ago

❄️ Minnesota – Remote

Although this job is listed in Minnesota, this company may be open to hiring remote in other states.

💵 $147k - $200k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

Apply Now

Receive Emails with Similar Jobs

Celcuity

WebsiteLinkedInAll Job Openings

Biotechnology • Pharmaceuticals

Celcuity is a clinical-stage biotechnology company developing targeted therapies that block the PI3K/AKT/mTOR (PAM) pathway to treat multiple solid tumors. Its lead candidate, gedatolisib, is a potential first-in-class pan-PI3K and mTORC1/2 inhibitor being evaluated in breast and prostate cancer trials. The company advances a focused pipeline aimed at delivering transformative, targeted cancer treatments and conducts clinical development and data-driven research to support regulatory and medical adoption.

51 - 200 employees

🧬 Biotechnology

💊 Pharmaceuticals

📋 Description

• Responsible for different aspects of the day-to-day operations of Celcuity’s field teams including Sales, Market Access, Marketing and Medical Affairs. • Responsible for working with field team and external vendors to implement, maintain and provide support for CRM. • Responsible for CRM analytics for internal stakeholders. • Manages field enablement programs including credentialing, vehicle reimbursement and field sponsorships. • Work with external vendor, field team leadership, legal/compliance and IT to implement CRM. • Work with vendor to develop training materials and assist in ongoing training to new field employees post launch. • Responsible for developing ongoing CRM roadmap and working in partnership with stakeholders and vendor to implement periodic enhancements and changes to CRM as needed. • Collaborate with Celcuity IT to implement help-desk support for CRM and other field technology and respond to CRM specific help desk requests as needed. • Responsibility for developing and implementing call reporting to track sales force call activity. • Work with external vendors to integrate CRM with other business systems (i.e. promotional material ordering, speaker bureau, sunshine reporting etc.). • Work with Associate Director Sales Analytics to pull through updates in customer targeting to CRM. • Support marketing in pull-through of digital assets into CRM as required. • Initiate relationship with field credentialing vendor, stand up credentialing office, and provide field support for the credentialing program. • Responsible for standing up Celcuity’s vehicle reimbursement program. Work with external vendor, field leadership, and Finance colleagues to develop program, document policies and roll out program to field employees. • Develop training materials for vehicle program and perform training on a periodic basis as needed in addition to at launch. • Responsible for working with RxVantage to stand up program as needed for Field Sales team. • Partner with HR and Celcuity IT to develop a field onboarding process. • Represent Sales Operations during onboarding and execute training on systems, policies and processes in coordination with Sales and Marketing Operations colleagues. • Manage operational processes related to ongoing field territory alignments and ensure pull through to reporting and incentive compensation. • Manage projects related to sales force sizing/balancing for all field teams. • Ensure all systems and individuals have access to territory alignment and map deliverables. • Manage process of ongoing alignment exceptions, primary address requests and apportionments. • Ensure pull-through to reporting and incentive compensation. • Develop system and process for field sponsorships and grants. Implement system, train team and own process in coordination with field leadership, Celcuity IT and finance.

🎯 Requirements

• Bachelor’s degree required • 7+ years sales operations experience and significant experience partnering with a sales team • Knowledge of sales incentive compensation concepts, workforce sizing, territory alignment and targeting • Solid knowledge of Veeva CRM and experience with from scratch implementation as well as ongoing support • Experience implementing and managing field enablement programs including fleet/reimbursement and credentialing • Able to operate effectively independently with minimal supervision • Effective communicator, both written and verbal, with the ability to build strong partnerships with cross functional partners • Strong project management skills with the ability to complete a project from development to implementation • Proficiency with Excel, Access, Word and PowerPoint.

🏖️ Benefits

• medical, dental, vision insurance • 401(k) match • PTO • paid holidays