Regional Agency Manager

4 hours ago

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Logo of Centene Corporation

Centene Corporation

Healthcare Insurance • Non-profit • Social Impact

Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.

📋 Description

• Manage client accounts through implementation and assigned accounts • Resolve day to day issues for clients and assist Account Executive on aspects of supporting client specific strategic plans • Serve as the day-to-day contact for assigned accounts, interacting with client contacts to facilitate problem resolution and promote high client satisfaction • Work cross functionally with internal departments regarding client needs and requests, contractual obligations, work procedures, benefit change requests, and other elements of supporting assigned clients • Assist the Account Executive with account renewals, benefit enrollment meetings, and overall compliance with client contracts • Manage plan setup and benefit configuration of new and existing clients in PBM system • Participate in new client implementation meetings, finalists meetings, conferences and tradeshows • Develop contract amendments under the direction of the Account Executive • Document appropriate client specific information in Salesforce.com • Review reports and pharmacy benefit recommendations with clients quarterly and annually • Ability to travel • Performs other duties as assigned • Complies with all policies and standards

🎯 Requirements

• Bachelor’s degree in Business Administration, Healthcare Administration, related field or equivalent experience • 1+ years of pharmacy benefits management (PBM) experience required for Centene Pharmacy Services • 1+ years of sales or client/account management experience in healthcare preferred for non-pharmacy roles

🏖️ Benefits

• competitive pay • health insurance • 401K and stock purchase plans • tuition reimbursement • paid time off plus holidays • flexible approach to work with remote, hybrid, field or office work schedules

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