Chili Piper
Chili Piper is a demand conversion platform that offers solutions such as one-click scheduling, live chat engagement, form and lead routing, and integration with Salesforce. The platform is designed to convert leads into meetings quickly, automate lead distribution, and streamline processes across marketing and sales. Chili Piper aims to enhance the sales experience by improving lead routing efficiency and reducing the need for multiple tools through its all-in-one platform approach. The company's solutions help increase meeting conversion rates and improve overall revenue pipeline efficiency for businesses, particularly B2B teams.
B2B Software • Artificial Intelligence • Cloud • Salesforce • Sales Performance
Customer Success Manager
April 18
Chili Piper
Chili Piper is a demand conversion platform that offers solutions such as one-click scheduling, live chat engagement, form and lead routing, and integration with Salesforce. The platform is designed to convert leads into meetings quickly, automate lead distribution, and streamline processes across marketing and sales. Chili Piper aims to enhance the sales experience by improving lead routing efficiency and reducing the need for multiple tools through its all-in-one platform approach. The company's solutions help increase meeting conversion rates and improve overall revenue pipeline efficiency for businesses, particularly B2B teams.
B2B Software • Artificial Intelligence • Cloud • Salesforce • Sales Performance
📋 Description
• Chili Piper is a B2B SaaS startup. • The Customer Success Manager will be joining our industry-leading Customer Success team. • You will own a portfolio of up to 60 customers who have substantial room to grow in their adoption of Chili Piper. • On a day to day basis, you will be working with customers to onboard them quickly, prove ROI and remove any roadblocks along the way. • This is a highly technical role and an understanding of Javascript, HTML, CSS is required.
🎯 Requirements
• Motivated, Solutions Driven and Conscientious person who enjoys a fast paced startup environment • Technical experience is required, e.g., implementing Salesforce or Marketing Automation systems, handling technical support cases • Basic understanding of Javascript, HTML, CSS • Strong proficiency and experience using Salesforce 1-2+ Years Minimum - SFDC Certifications are a strong plus. • Strong proficiency and experience using Marketing Automation software 1-2+ Years Minimum (Marketo, Pardot, Hubspot, etc.....) - Marketing Automation Certifications are a strong plus. • SFDC implementation, data model (standard and custom objects), REST API, Administrator, Managed Package • Experience working with cross functional teams within a customer organization to support a joint outcome • Demonstrated ability to communicate effectively via oral & written formats • Passion for customer success & excellence
🏖️ Benefits
• Unlimited vacation (and we do mean it, and we do take it!) • Generous health, dental, and vision insurance • Any equipment/software/tech that you need to do your job • Annual professional development stipend of $2,000 USD • Equity - all Pipers receive stock options • Annual company retreat for a week of bonding and adventure (previous retreat locations include Paris, Morocco, Tulum, Iceland, Ibiza, and India!)
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