Customer Support Specialist

November 12

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Claim

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Gamified Shopping App • Customer Acquistion Tool • Cash Back Rewards • Social Shopping • Gen Z Shopping Companion

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Description

• Why You Should Join Claim: You should join Claim for the people. • What We're Building: Claim is a delightful way to save money when you try new brands with friends. • How Our Business Model Works: We charge brands to acquire new customers. • Our Team: We think culture and values matter (a lot), so we recommend reading our culture doc. • Who You Are: We are looking for an organized and thoughtful teammate who is ready to roll up their sleeves and help us scale. • What You'll Do: You'll be our front line, interfacing with our users daily. • Structure & Commitment: This is a remote, part-time role with a 4-5 hour/day commitment (20-25 hours/week). There is room to expand with strong performance. • One More Thing: We realize the confidence gap and imposter syndrome might discourage amazing candidates from applying. Every job description is a wish list, so please reach out if this role really excites you.

Requirements

• Passion: For ensuring customer satisfaction and delivering an outstanding user experience. • Attention-to-detail: Exceptional attention-to-detail and excellent communication skills, both written and verbal. • Problem-solver: Strong problem-solving abilities with a proactive and resourceful approach. • Startups: Claim is still early-stage, so things can be messy, but it also means there are many opportunities for growth. • Individuality: Bring a unique perspective to the team. We want anyone in the world to be able to use Claim, which means we want diverse ideas from our team.