Regional Piercing Excellence Trainer, Retail Store Operations

Job not on LinkedIn

3 hours ago

🌲 Oregon – Remote

Although this job is listed in Oregon, this company may be open to hiring remote in other states.

💵 $52k - $71.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Claire's

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B2C • Retail • Fashion

Claire's is a global brand powerhouse for self-expression, creating exclusive, curated and fun fashionable jewelry and accessories, and offering world-leading piercing services. Operating under two brand names, Claire’s and ICING, the company has been a fun fashion destination since 1974, catering to tweens, teens, and young women. With over 2,300 stores worldwide, Claire's focuses on providing a unique shopping experience for its customers, along with a strong emphasis on self-expression and creativity.

10,000+ employees

👥 B2C

🛒 Retail

👗 Fashion

📋 Description

• Deliver in-field training to store teams on piercing technique, safety, and customer experience. • Build confidence in team members to increase piercing conversion and penetration. • Provide hands-on coaching, feedback, and certification to new and existing team members. • Partner with District Managers and Store Leaders to drive piercing performance as a key business KPI. • Track and analyze piercing results in your region, adjusting focus and training priorities as needed. • Ensure piercing services reflect the highest standards of safety, hygiene, and infection control. • Manage compliance with all state and provincial regulatory requirements for piercing, including licensing, certifications, and health/safety standards. • Act as a brand ambassador, promoting Claire’s as the global leader in safe and stylish piercings.

🎯 Requirements

• Previous retail leadership or training experience required. • Certified in piercing or willing to complete Claire’s Piercing Specialist certification. • Strong facilitation and coaching skills, able to train and motivate large groups. • Passion for fashion, jewelry, and customer service. • Results-driven with a track record of influencing sales or service KPIs. • Comfortable with frequent travel across assigned region. • Detail-oriented, with a strong focus on safety, compliance, and consistency.

🏖️ Benefits

• medical, dental, and vision insurance • voluntary welfare plans • bonus plan eligibility • 401(k) match • vacation time • sick time* and paid leave