Product Intelligence Analyst

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Clicksign

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2010

💳 Fintech

⚕️ Healthcare Insurance

👥 HR Tech

💰 $3.2M Venture Round on 2022-12

Fintech • Healthcare Insurance • HR Tech

Clicksign is a leading Brazilian platform for electronic signatures, providing businesses with a secure and legally valid way to sign documents online. With innovative features such as integration via API, automated document generation, and a focus on user-friendly experiences, Clicksign streamlines the signing process, promoting efficiency and compliance in various sectors including finance, healthcare, and human resources. The company prides itself on its security certifications and adherence to legal standards in electronic signatures.

📋 Description

• Event Structure and Governance: Design, map, and maintain the product event architecture (tracking plan), ensuring consistency, reliability, and governance of behavioral data. • User Lifecycle Analysis: Conduct exploratory and diagnostic analyses focused on conversion funnels, engagement, new feature usage behavior, activation, and retention (cohorts). • Dashboard Creation: Build and maintain automated dashboards and performance reports to provide clear, reliable visibility into product metrics. • Data Integration: Combine event and navigation data with business information such as plans, segments, account age, churn, and revenue (SaaS metrics). • Strategic Collaboration: Work collaboratively with Product teams (PMs), Design (UX/UI), Engineering, and leadership to prioritize problems and identify opportunities to improve the customer journey. • Data Culture: Support the evolution from a fragmented or reactive analytics culture to a model focused on diagnostic and predictive analyses and experimentation.

🎯 Requirements

• Bachelor’s degree in a field with a strong analytical/mathematical emphasis (such as Engineering, Computer Science, Statistics, Business Administration, Economics) or degree in another field with proven experience developing quantitative and analytical skills. • Advanced SQL: Full proficiency for extracting, manipulating large datasets, and complex modeling. • Product Analytics Tools: Solid hands-on experience with event and product behavior tracking tools (such as PostHog, Amplitude, Mixpanel, or Google Analytics 4). • Behavioral Profile: Analytical, organized, detail-oriented, curious, and fully data-driven. • Executive Communication: Ability to synthesize technical information and complex behavioral data for non-technical audiences, supporting strategic decisions by Product teams and executive leadership. • Problem Solving: Ability to decompose complex business problems into measurable variables and solve issues quickly.

🏖️ Benefits

• meal/food allowance • childcare assistance • remote work (home office) • health benefits • education and culture benefits • Gympass • birthday day-off • discounts on therapy and English courses • and other partnerships.