Client Delivery Analyst III – Debit Conversions

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Velera

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Fintech • Banking • Financial Technology

Velera is a company that provides a wide range of solutions for financial institutions, focusing on payment and banking technology. The company offers services in digital card issuance, digital wallets, and provides a co-op pay network and ATM terminal driving. Velera integrates sophisticated scoring and decision-making tools for fraud prevention and identity authentication. It also offers strategic consulting services for growth and marketing. Velera positions itself as a partner in digital banking and financial technology innovation.

1001 - 5000 employees

💳 Fintech

🏦 Banking

📋 Description

• Support the successful implementation of various complex financial institution debit and/or credit projects through execution of various technical tasks and quality checks. • Lead client consultation on business and technical requirements, and incorporate into overall project plan. • Complete Gap Analysis to define system set-up requirements. • Provide consulting and guidance to the client on the best approach for implementations. • Understand client business requirements; communicate between technical groups at client and vendor locations, and data map technical files between systems. • Work with client staff and vendors to execute project plan, ensuring technical tasks are completed accurately and on time. • Identify and report outstanding issues to the assigned project manager; assist with issue resolution. • Ensure quality in the implementation process; communicate technical aspects of implementations with vendors and the internal Project Support Team. • Validate system parameters and conduct testing, modifying program parameters when necessary. • Provide technical support to clients during design, development, and implementation phases of the project. • Assist with identifying improvements to the defined processes within the department. • Assist with training and mentorship of less tenured Analysts. • Provide after-hours on-call support for project installations as needed.

🎯 Requirements

• Bachelors degree in a related field and/or equivalent combination of experience and education is required. • Training in Six Sigma Methodology and project management certification preferred. • Seven (7) years of related experience in the payment processing industry required. • A thorough understanding of payment card products, support services, and processes required. • Five (5) years of related experience in business or system analysis required. • Three (3) years of client-facing project support experience required. • Experience required in completing card processing conversions that require migrating data from one processing platform to another.

🏖️ Benefits

• Competitive wages • Medical with telemedicine • Dental and Vision • Basic and Optional Life Insurance • Paid Time Off (PTO) • Maternity, Parental, Family Care Community Volunteer Time Off • 12 Paid Holidays • Company Paid Disability Insurance • 401k (with employer match) • Health Savings Accounts (HSA) with company provided contributions • Flexible Spending Accounts (FSA) • Supplemental Insurance • Mental Health and Well-being: Employee Assistance Program (EAP) • Tuition Reimbursement • Wellness program